SEZER BAYIR

• Developed and implemented innovative ideas that improved team performance and operational outcomes.
• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Achieved high customer satisfaction by effectively resolving issues with knowledgeable and friendly service.

New York Army National Guard – State Active Duty (SAD) Mission
Correctional Security Specialist | Full-Time Assignment

• Currently serving as a member of the New York Army National Guard in a full-time State Active Duty (SAD) mission supporting correctional facility operations.
• Over one year of experience providing security, maintaining order, and assisting with daily operations within correctional environments.
• Assigned to and successfully performed duties at three different correctional facilities, demonstrating adaptability, professionalism, and the ability to operate effectively in high-security environments.
• Ensured facility security during night shifts at Sing Sing Correctional Facility, overseeing safety protocols and incident response.
• Experienced in working within a structured chain of command, following strict security protocols, and collaborating with law enforcement and correctional personnel.
• Demonstrates strong situational awareness, discipline, teamwork, and the ability to remain composed during challenging situations.

• Cultivated strong customer relationships to drive repeat business.
• Coordinated with internal teams for timely delivery of tailored solutions.
• Engaged customers to identify needs, resolve issues, and address product inquiries.
• Enhanced communication strategies within banking sector to improve customer service relations.

• Calculated and produced checks for utilities, taxes and other operational payments.
• Matched orders with invoices and recorded required information.
• Streamlined transactions using automation systems to process payments and invoices.
• Reconciled bank accounts on a regular basis.
• Monitored and recorded company expenses, ensuring adherence to budget guidelines.