John Seidenberg
Schenectady,New York
Summary
Highly motivated Computer Science graduate with extensive experience in customer service. Proficient in areas such as computer troubleshooting and PC hardware. Demonstrated ability to work in fast-paced situations, and deliver exceptional service. Eager to apply analytical and technical skills to support projects in a passionate environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Account Executive
Broadview Insurance Agency
10.2024 - Current
- Provided with a positive attitude a high level of support in obtaining, maintaining, expanding, and servicing personal insurance accounts
- Utilized specialized software to manage tasks, assign responsibilities, and track progress
- Managed approximately 20-30 incoming calls, emails and faxes per day from customers.
Crew Member
Regal Cinemas
01.2018 - 07.2024
- Assisted in daily operations, including opening and closing procedures, and ensured accuracy in cash counting and reconciliations
- Facilitated training for new team members, ensuring thorough understanding of company policies, procedures, and customer service standards
Education
Bachelor's - Computer Science
SUNY Albany
Albany, NY05.2023
Skills
- Technical aptitude
- Multitasking Abilities
- Excellent communication
- Issue diagnosis and resolution
Certification
CompTIA A+ Certification - 4/6/25
- Demonstrates foundational expertise in IT support, including hardware troubleshooting, software configurations, and networking basics.
Timeline
Insurance Account Executive
Broadview Insurance Agency
10.2024 - Current
Crew Member
Regal Cinemas
01.2018 - 07.2024
Bachelor's - Computer Science
SUNY Albany
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