Shawn M. Glowzinski
Application Strategy & Operations Lead
West Bloomfield,MI
Summary
Results-driven Operations and Strategy lead with 10+ years' progressive experience in dynamic, highly technical environments spanning design, manufacturing, operations, and global delivery. Trusted strategic partner to executive leadership, driving strategic initiatives through project management, optimizing operations for efficiency and cost savings, and leading transformational change to enhance organizational effectiveness to drive clarity into ambiguous situations and deliver robust outcomes. Exceptional communicator with a strong bias for action, focused on solving complex problems and achieving critical objectives.
Career Overview
With over two decades dedicated to the automotive industry, my career journey has provided a deep foundation in the technical and operational complexities inherent in design, manufacturing, and global program delivery. My experience began in hands-on launch and program analyst roles, where I developed a strong bias for action, honed cross-functional communication skills, and became adept at navigating complex, time-sensitive environments. This included critical on-site launch support and managing intricate processes like PPAP and AVBOM.
This foundation evolved into roles focused on process improvement (like the Body Integration Process Lead), technical strategy (as a Technical Strategy Analyst supporting executive initiatives and innovation), and dedicated business operations leadership. In these roles, I gained significant experience in driving efficiency (achieving tangible results like a 22% reduction in meetings, 96% organizational participation in Voice+ and reduction in CRs through program leadership, managing organizational change, supporting senior leadership directly, and leading global initiatives – notably serving as the Global Pandemic Process Lead for a large employee base, demonstrating adaptability and critical problem-solving in ambiguous situations.
As a Chief of Staff, I leverage this comprehensive background to serve as a strategic partner, driving alignment and collaboration across technical and business teams, enhancing organizational effectiveness through process improvement and change management, managing performance, and ensuring clear and effective communication across all levels. My experience supporting multiple Directors and CVP leadership has reinforced my ability to manage priorities, define operational rhythms, implement processes, and amplify leadership vision in dynamic, highly technical settings like Ford Motor Company. My career progression illustrates a consistent trajectory towards roles focused on operational excellence, strategic support, and enabling leadership effectiveness within complex, global organizations.
Overview
22
22
years of professional experience
Work History
Application Strategy & Operations Lead
Ford Motor Company
Dearborn, MI
07.2025 - Current
- Spearheaded business operations within EV, Digital, and Design (EVDD) organization for seamless U71x ISO Audit resulting in no non-conformances.
- Collaborated with JIRA experts to develop and implement Vehicle Program Review (VPR) dashboard providing executive leadership with real-time launch status for informed decision making.
- Established a streamlined process for first-time through approvals of travel and overtime within a constrained budget for the 2025CY; currently below organizational budget of 69% on overtime and 60% on travel.
- Contributed to MP1/MP2/OKTB Launch assessment for Executive Leadership Team (ELT) reviews that included Connected Vehicle Software (CVS) software impact due to Onsite Modifications at launch OKTB milestones and comprehensive R/Y/G program status reporting for FNV2/3 Programs for EVDD and Industrial Systems (IS.)
- Fostered an environment for collaboration and mutual respect leading to employee engagement highlighted by 96% completion of Voice+ Survey and 96% management awareness of Ready for Anything.
- Led transformational change by engaging and assembling cross functional teams for Software Change Control; Managed and facilitated meeting agendas, notices and time management for Technical Platform Program (TPP) PST and EMM as well.
- Partnered with CVS Chief of Staff (CoS) team to encourage and standardize new ways of working utilizing tools such as MIRO and Confluence.
- Aided in 8-week TVM overhaul that included overlaying CRID process with TVM Unified Backlog (UBL), creation of a concept card and weekly reviews that will drive TVMs (starting with Cx727) moving forward as a cohesive unit.
Chief of Staff
Ford Motor Company
02.2022 - 07.2025
- Led the development, implementation, and tracking of strategic organizational (EVDD & CVS) objectives through cross-functional partnership, including leading the comprehensive 2025 objective-setting process for Connected Vehicle Programs (CVP) leadership teams to drive KPI alignment and monitor success metrics via systems like Workboard and Atlas.
- Supported and facilitated change management initiatives, guiding teams through adaptation to new processes and systems (e.g., Performance+/HCM for objectives submission) through proactive tracking, follow-up, and direct support, contributing to a 98% completion rate.
- Provided regular, comprehensive updates to leadership on performance, project progress, and key organizational metrics through dashboards, weekly reports, monthly status updates, and executive presentations for Business Unit Reviews and Board of Directors Forums.
- Assisted in the development and implementation of strategic initiatives such as FNV4 bookshelf strategy and TPPM Organization and Roles and Responsibilities.
- Identified opportunities for process improvement and innovation, implementing best practices such as creating a JIRA Dashboard for key metrics (Travel, Headcount, PO reconciliation.)
- Managed and improved functional channels for robust communication, facilitated forums (like All Hands), and developed high-quality content and presentations to ensure effective information flow and amplify leadership's vision and team alignment.
- Identified key workstreams during MUDA March that addressed operational gaps resulting in defining end-to-end standard order of operations for intake/decisions in FNV2/3/4 Change Management process, a 22% reduction in CVP cadence meetings and establishing of CVP Leadership MS Teams channel.
- Collaborate extensively with various internal (EVDD, CVS, CVP) and external (AlixPartners, FordLand), facilitating discussions between different organizational units (New Models, Industrial Systems) and support Director level decision making discussions.
Business Operations Lead
Ford Motor Company
05.2020 - 02.2022
- Created and maintained Return To Work process and procedures for SE Organization during Global Pandemic.
- SPOC for SE global team for 'Collect & Clear' during Global Pandemic.
- Hau Tai-Tang monthly Systems Engineering Papers and Meeting Facilitator.
- Worked with Catalyst Team to create and standardize Systems Engineering Onboarding Process.
- Took over admin responsibilities including calendar maintenance, cross functional coordination, and facility bookings.
- Generated BCP & DRIM documentation along with completion of end of year audit for Systems Engineering.
- Supported Business Office Counterpart with Budget and Headcount files.
- Established with Directors a Global SE Culture team that enforced trust and leverages opportunities to fundamentally transform the way we work.
- SPOC for Critical/Non-Critical Travel (International/Domestic), Overtime and North America Drive List consolidation and approval from upper management.
- Created/modified presentations for Director use such as Stay Connected, Be Inspired, Global All Hands, GE2 Paper, and HTT Presentations.
Technical Strategy Analyst
Ford Motor Company
10.2017 - 05.2020
- Assisted VCSE Executive Leadership under the Strategy and Innovation team with Smart Redesign including priorities, communications, and creation of Systems Engineering Organization.
- Established meeting facilitator/chair training to help establish common support and enforce positive behaviors and practices.
- Supported various executive global offsites including GLM (including prep meetings), All Hands, Engineers Out Of WERS workshop, and Module Strategy Global Summit.
- Co-Lead for VSCE Innovation Awards and US Patent Awards including submission review, judging, coordination and running of awards ceremony.
- Worked with MSX Customer Relations Liaison to assist in hiring of new agency team members including creating orders and processing through the B2B system.
- Active member of TeamCenter/FEDE BoM and Change Management improvement teams.
- Created several SharePoints for executive level including Global Quarter Cascade and Power-Up with input from HR and IT security.
- Head of Operation Good Cheer for VCSE Technical Strategy Group.
Body Integration Process Lead
Ford Motor Company
11.2015 - 10.2017
- Obtained ownership and maintenance of Global cadence along with assembling common VCSE Charter file and storage site including security access.
- Developed, implemented, and lead process and training reviews with global engineering teams to ensure alignment of global process and standards.
- VCSE Meeting Back-up facilitator and recorder of Action Items/Next Steps in various Global Vice President forums.
- Act as Project Manage for conversion of shared workspace eliminating duplication, including pre and post conversion tasks.
- Lead facilitator for VCSE Offsite with FNA/FOE to align on common vision and R&Rs along with prep work and day of set-up.
- Main point of contact for VCSE Pulse Team conducting Pulse surveys and report out of results as well as organized several team building events.
- Conducted Team of 4 (To4) Research with engineering team and completion of fishbone diagram.
- Lead discussions that identified a single CMF Process Owner and New CPE POB along with addressing need for a CMF Governance Board Review Process.
Global PMT Engineer
Ford Motor Company
02.2013 - 11.2015
- Team Lead for global CD4.2 Program with responsibilities of coaching, mentoring, and providing ongoing guidance to team.
- Key point of contact during launch from design change and release (CCM) to sourcing and PPAP (OTG) and delivery (Shortage).
- Lead weekly PMT Meeting and Functional Change Control Meetings with PMT Leader and D&R Engineers to review outstanding issues, provide status updates, and bring resolution to any open build containment.
- Interface with various departments (Management/Engineering/Logistics/Suppliers) on a daily basis to achieve desired results in order not to disrupt timing or production.
- Worked with MP&L, Engineering, and Purchasing to ensure BOM accuracy for each build event/milestone.
- Worked directly with Finance to assure that the quality of financials that were reported out were accurate and to the latest level.
- Lead review with suppliers, engineers, and New Models to obtain accurate part pedigree for each build phase for interiors.
Senior Program Management Analyst
Ford Motor Company
02.2011 - 02.2013
- Maintain AVBOM using Cost Approval Tool by collecting data, analyzing, and following up on any disconnect for critical fields.
- Presented program financial status in AVBOM Change Control with CNE on a weekly basis. This included reporting out general overall status to target per commodity, as well as identified roadmaps & action plans.
- Created and maintained action plans, roadmaps, and risk/opportunities in the R&O Tool that relate to cost implication that directly correspond to control model parts.
- Worked one-on-one with D&R Engineers to deep dive CPA Quotes and 2-pagers to assure the highest level of confidence of costs to be updated in AVBOM.
- Lead weekly PMT Meeting and Functional Change Control Meetings with PMT Leader and D&R Engineers to review and approve any and all disconnects that were made to AVBOM over the previous week.
- Provided Functional Engineering Support – GPDS BOM Deliverables, CNE Decision Forums, Program AST, AVBOM PAT, and Program Cost PAT.
- Lead deep dives to review, update, and maintain control model parts that include variable cost, weight, and investment.
New Model Program Analyst/Project Manager
Automotive Components Holdings, LLC
03.2007 - 02.2011
- Managed launch readiness to the customer by supporting and working with Program Managers, vehicle teams, and assembly plants.
- Obtained through customer satisfaction and testing, project sign-off of completion, OK-To-Buy (OKTB)/Job 1 (J1).
- Lead cross functional team reviews of Feature Base Releases (FBR) to ensure product readiness for new model launches that included ongoing training and problem solving to the supply base.
- Responsible for monitoring tier suppliers PPAP process and completion to ensure delivery of certified stock during each build phase of launch.
- Supported continued campaign prevention reviews and physical audit inspection of vehicles to ensure highest quality product.
- Report overall launch status to Associate Directors for Chief and Director Reviews.
- Provided support to the company and our suppliers during high crisis situations that were due to capacity constraints and stop ships.
Senior Launch Coordinator
Automotive Components Holdings, LLC
12.2005 - 03.2007
- Managed company’s PPAP process for certification of parts and maintained Supplier’s Q1 compliance.
- Primary onsite contact for ACH to support Ford Motor Company Launch for the duration of the program along with continued support through Post Launch (PJ2).
- Coordinated timing and changes between Ford Motor Company and ACH Manufacturing sites in order to ensure a quality product.
- Reviewed, assisted, and approved changes/alerts that identified and resolved issues in order not to disrupt the supply chain.
- Developed and maintained launch metrics and documentation.
- Coached team members and suppliers on key changes to processes. Developed a reputation as a VPP/WERS Guru.
Launch Coordinator
Visteon Corporation
11.2003 - 12.2005
- Onsite representative for Ford Motor Company platform program during that program life cycle to ensure successful launch of new model product.
- Helped manufacturing facilities with part logistics and deliveries to the customer.
- Report out program PPAP completion status and recovery plans to management.
- Leveraged product integration with an in-depth knowledge of our customer, competitors, and partners.
Education
Bachelor Business Administration (B.B.A.) - Business Management
University of Michigan
Skills
Microsoft Suite
Business Proficiencies
- Possess strong verbal and written communication skills.
- Knowledge of automotive business with ability to understand with an appreciation of automotive culture.
- Require minimal supervision and exceptionally self-motivated to achieve business goals.
- Able to work under pressure in a rapidly changing environment.
Affiliations
Women of Ford
University of Michigan Alumni Association
West Bloomfield High School Coaching Staff
Recognitions
- Ford Recognition+ - Help with S650 team on ISO Audit including DRIM and SharePoint
- Ford Recognition+ - Driving and bias for action on our monthly L1 goal reporting
- Ford Recognition+ - Support on Connected Vehicle Software All Hands Event
- Ford Recognition Award – Outstanding efforts and personal sacrifices to achieving P708 FEC
- Ford Motor Recognition Award – Outstanding support on Conway Reorganization
- Ford Motor Recognition Award – 2020 VCSE Innovation Award Event Organizer/Coordinator
- Ford Motor Recognition Award – Establishing and shaping Systems Engineering Culture
- Ford Motor Recognition Award – Protecting Ford exhibited “Do Right Thing” re: Ford Ranger Body issue
- Ford Motor Recognition Award – 1stAnnual VCSE Integration JDRF Golf Event
- Ford Motor Recognition Award – Cross Functional work on Global Cadence for VCSE VP, Directors & Chiefs
- Ford Motor Recognition Award – Successful Body Interior Training Week
- Ford Motor Recognition Award – Correction of CD539A Vehicle BOM on short notice
- Ford Motor Recognition Award – Successful implementation of function led change control.
- Ford Motor Recognition Award – Successful PSC gateway.
- Ford Motor Recognition Award – CD4.2 target cascade of North America & China targets for interior.
Timeline
Application Strategy & Operations Lead
Ford Motor Company
07.2025 - Current
Chief of Staff
Ford Motor Company
02.2022 - 07.2025
Business Operations Lead
Ford Motor Company
05.2020 - 02.2022
Technical Strategy Analyst
Ford Motor Company
10.2017 - 05.2020
Body Integration Process Lead
Ford Motor Company
11.2015 - 10.2017
Global PMT Engineer
Ford Motor Company
02.2013 - 11.2015
Senior Program Management Analyst
Ford Motor Company
02.2011 - 02.2013
New Model Program Analyst/Project Manager
Automotive Components Holdings, LLC
03.2007 - 02.2011
Senior Launch Coordinator
Automotive Components Holdings, LLC
12.2005 - 03.2007
Launch Coordinator
Visteon Corporation
11.2003 - 12.2005
Bachelor Business Administration (B.B.A.) - Business Management
University of Michigan