Sarah Greenleaf
Frisco,TX
Summary
Energized Sales Operations Analyst with proven track record for data analysis within multiple platforms including Salesforce, SAP, Power BI, Excel, and other systems as needed. Effective liaison among Sales, Finance, Procurement, Logistics, Manufacturing, and Services to ensure smooth operational flow. Conflict resolution and ability to uncover disconnects and resolve.
Overview
12
12
years of professional experience
Work History
Sales Operations Analyst
Infinera
09.2021 - Current
- Conduct analysis on datasets to meet business needs and become familiar with data in support of sales forecasting and pipeline management
- Provide support for reporting and visualization of data across the organization, including requirements gathering, development, delivery, and maintenance phases as well as detailing system and process documentation
- Meet with executive leadership or other stakeholders to present report findings and/or gather information and requirements for data-related requests
- Work as liaison among Sales, Finance, Procurement, Logistics, Manufacturing, and Services to ensure the business runs smoothly and efficiently
- Resolve conflicts, uncover disconnects, and provide solutions and execute to completion
- Drive process improvements and take lead on regional requirements and follow through to implementation
- Track PO's, manufacturing schedules, shipments, deliveries, product lead times, material shortages
- Optimized sales pipeline management, resulting in improved lead conversion rates and deal closure times.
- Enhanced team productivity by developing comprehensive sales reports and performance metrics analysis.
Business Development Representative
The Rach at Dove Tree
03.2019 - 07.2020
- Represented Dove Tree in activities involving professional relationships with physicians, hospitals, nurses' associations, therapists, mental health facilities, IOP treatment centers, and sober living homes to apprise them of the services we offer
- Responsible for meeting and/or exceeding admission goals as set by CEO
- Responsible for identifying new opportunities and driving and managing those referral relationships to closure
- Continued to maintain established referral relationships
- Responsible for identifying target opportunities as well as developing and implementing strategies to maintain a sales pipeline to achieve strategic growth targets and initiatives
- Responsible for spearheading a new treatment track within the facility
- Maintained accurate/current data documenting all activities in Salesforce
- Maintained extensive knowledge of facility offerings and services to provide top-notch expertise to customers
- Developed business pipeline using cold and warm techniques
- Brought in new accounts through successful networking strategies and promotional approaches
- Expanded business through effective network development, identifying new, and prospective clients
IT and Engineering Recruiter
Randstad Technologies
07.2018 - 03.2019
- Recruited and qualified software and engineering applicants from a variety of sources; including job boards, social media outlets, personal and professional referrals
- Managed the applicant flow through Bullhorn
- Verified pre-employment hiring documentation and reviewed hiring decisions
- Extended job offers to candidates and negotiate terms
- Completed new hire orientation and on boarding
- Allocated job requirements and drafted job descriptions
- Sourced and selected applicants for technical positions within company
- Assisted in the organization and creation of company-wide charity events
- Attended networking events and cultivate professional relationships
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and the onboarding process
Corporate Recruiter
Thinkpoint Financial
10.2017 - 07.2018
- Recruited and qualified applicants from a variety of sources including job boards, social media outlets, personal and professional referrals
- Consulted with team members to determine job requirements and draft job descriptions
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
- Conducted regular check-ins with new hires during their probationary period to address any concerns or challenges early on, promoting long-term employee retention rates
- Negotiated offers with selected candidates, balancing both company budget constraints and individual salary expectations for mutually beneficial agreements
- Manage the applicant flow through iCIMS
Sales and Operations Manager
Echo Green Cleaning, Inc.
07.2014 - 05.2017
- Presented, promoted, and sold services to prospective businesses
- Oversaw day-to-day Operations for thirty plus subcontractors at more than fifty separate locations
- Implemented new processes and procedures to streamline operations and internal organization
- Responsible for all HR duties including hiring, on-boarding and training
- Increased sales revenue by streamlining sales operations and implementing effective strategies.
- Assisted in the development and execution of successful marketing campaigns
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments
Office Manager
Smocked Auctions
06.2012 - 07.2014
- Designed and drafted marketing campaign emails using Constant Contact
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Helped launch new ecommerce website from the ground up
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Skills
- Competitive Analysis
- Demand planning
- Sales analytics
- Sales request prioritization
- Forecast tracking
- Strategic Planning
- Data Analysis
- Solution Implementation
- Business process understanding
- Problem-solving abilities
- Operations Management
- Analytical Thinking
Timeline
Sales Operations Analyst
Infinera
09.2021 - Current
Business Development Representative
The Rach at Dove Tree
03.2019 - 07.2020
IT and Engineering Recruiter
Randstad Technologies
07.2018 - 03.2019
Corporate Recruiter
Thinkpoint Financial
10.2017 - 07.2018
Sales and Operations Manager
Echo Green Cleaning, Inc.
07.2014 - 05.2017
Office Manager
Smocked Auctions
06.2012 - 07.2014
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