Summary
Overview
Work History
Education
Skills
Performances
Languages
Timeline
Generic

Samuel Guillaume

Jamaica,New York

Summary

Dedicated Student Services Coordinator experienced in supporting students during transitional periods with skill-building exercises and knowledgeable assistance. Excellent verbal and written communication skills. Bringing 8 years of related experience in education.

Overview

18
18
years of professional experience

Work History

Student Services Advisor

Adelphi University
08.2023 - Current
  • Serve as 'one-stop advisor' for students and families concerning financial aid, billing, and registration
  • Counsel students on academic, financial & medical petition processes, third party billing, company reimbursement agreements and account balances
  • Answer inquiries about and perform processes for course registrations, course schedules, transcripts, degree audits and graduation
  • Assist prospective and current students with financial aid inquiries by explaining application processes, eligibility, and renewal criteria, awarding and disbursement of funds
  • Maintain tracking and provide appropriate follow-up to all students while providing high-level quality customer service
  • Collect and review financial aid, registrar, cashier and student's accounts forms, tax and other documents for accuracy and completeness to track and distribute to appropriate inter-office staff
  • College Nights & Financial Aid literacy workshop representative for on and off campus events
  • Respond to large volume of phone, email, and in-person inquiries during timely and efficient manners.

Special Events Manager

Tabernacle Of Prayer For All People
01.2009 - Current
  • Organize and brainstorm ideas for annual gatherings, conferences, youth events, and local meetings
  • Facilitate monthly board meetings and enforce any next steps/ action items
  • Ensure all social media and personal flyers are posted and/or distributed in a timely manner
  • Manage a $50,000 annual budget and ensure the financial integrity of all events
  • Liaise with hotels, event spaces, and vendors to host groups of 300+ capacity.
  • Increased overall guest satisfaction by ensuring seamless execution of event details and attentive customer service.

Assistant Musical Director

Tabernacle Of Prayer For All People
01.2006 - Current
  • Direct the Crusade Choir (adult choir) and Voices of Victory (youth choir)
  • Oversee Adult & Children's Choir directors; substitute for Choir director as needed
  • Manage all aspects of choirs, including budget, rehearsals, planning, etc
  • Play organ and piano for hymns, devotional, and other musical endeavors
  • Coordinate all musical activities in local congregation
  • Implemented constructive feedback from the Musical Director to improve ensemble cohesion and overall sound quality during performances.
  • Enhanced overall musical performance by conducting regular rehearsals and implementing effective practice techniques.

Youth Coordinator

Tabernacle Of Prayer For All People
01.2009 - Current
  • Organize youth excursions, events, and annual conferences
  • Collaborate with churches to build relationships and rapport with youth organizations
  • Mentor and support new youth leaders, adolescent teens, and young adults holistically.
  • Enhanced youth engagement by designing and implementing creative programs and events.
  • Developed strong relationships with youth, fostering a supportive and inclusive environment.

Freelance Musician

1441 Enterprise
01.2014 - Current
  • Collaborate with diverse artists and organizations for production needs in various musical capacities
  • Play organ, keyboards, and drums for religious services, events, concerts, etc
  • Provide singing lessons and personalized rehearsals for musicians and choirs.
  • Collaborated with fellow musicians for seamless performances, fostering a strong sense of teamwork and camaraderie.

College Assistant

CUNY School of Law
09.2022 - 06.2023
  • Provide administrative support to the Dean of Enrollment Management and Program Coordinator
  • Streamlined administrative tasks for faculty members, allowing them to focus on teaching and research responsibilities.
  • Enter and maintain sensitive departmental records such as inventory rosters and pre-law student profiles
  • Process high-volume admissions applications during the school cycle
  • Manage and maintain department social media on a weekly basis across multiple social channels, including Facebook, Twitter, and Instagram
  • Coordinate logistics for higher education events and niche admission programming
  • Assist with managing contracts and communications with vendors' external community resources.


Admissions Assistant

York College
09.2019 - 03.2022
  • Composed letters, and memoranda, organize reports, and share time-sensitive communications
  • Oversaw the collection and tracking of financial activity including checks and money orders
  • Assisted in statistical or research tasks and organized data for departmental reporting
  • Assisted in instructing student programming including tutoring students in areas such as reading and mathematics
  • Maintained departmental data such as inventories, rosters, directories, and schedules in HOBSON'S system and CUNYFirst system
  • Increased outreach effectiveness, organizing and participating in open houses, campus visits, and recruitment events.

Education

Bachelor of Music, Music Performance -

York College, CUNY

Associates of Arts, Liberal Arts -

Borough of Manhattan Community College, CUNY

Skills

  • English/ Creole
  • Microsoft Office 369 Suite
  • Adobe Suite
  • iMovie
  • Canva
  • Blackboard
  • Hobsons Systems

Performances

  • Organist, Harlem Stage, Harlem, NY, 2018
  • Lead Actor, York College Theater, Jamaica, NY, 2017
  • Organist/Pianist, Joe’s Pub, Greenwich Village, NY, 2016
  • Musical Director, Freeport High School, Freeport, NY, 2022-2023
  • Pianist, Bowdin College, Brunswick, ME, 2018
  • Pianist, Apollo Theater, Harlem, NY, 2017
  • Organist/Pianist, Schomburg Center, Harlem, NY, 2016

Languages

English
Full Professional
Creole

Timeline

Student Services Advisor

Adelphi University
08.2023 - Current

College Assistant

CUNY School of Law
09.2022 - 06.2023

Admissions Assistant

York College
09.2019 - 03.2022

Freelance Musician

1441 Enterprise
01.2014 - Current

Special Events Manager

Tabernacle Of Prayer For All People
01.2009 - Current

Youth Coordinator

Tabernacle Of Prayer For All People
01.2009 - Current

Assistant Musical Director

Tabernacle Of Prayer For All People
01.2006 - Current

Bachelor of Music, Music Performance -

York College, CUNY

Associates of Arts, Liberal Arts -

Borough of Manhattan Community College, CUNY

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Samuel Guillaume