Sha-Mar Henderson

Insure that the associates understand rules and policies.

Retrain associates if they're not reaching goals and/or having too many mistakes.

Working with learning to see how we can better interact with associates.

Conduct Audits on associates.

Pick and pack items when needed to do so etc..

• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Installed new locks, door handles, and door closers.
• Inspected and maintained equipment to keep items in top working condition.
• Followed safety protocols to minimize workplace accidents.
• Developed and implemented strategies to improve maintenance processes.
• Monitored and documented work performance in maintenance logs in compliance with company guidelines.
• Operated varied hand and power tools to complete repairs.
• Completed preventive maintenance on machines to enhance production and maintain quality.
• Diagnosed and repaired complex mechanical and electrical systems.
• Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
• Replaced worn or broken parts on machines and equipment.
• Rewired and replaced faulty electrical components in equipment.
• Repaired and replaced pumps, valves and motors.
• Positively engaged with customers and maintained professional appearance as company representative.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
• Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
• Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
• Executed tasks within time and budget constraints.
• Performed preventive maintenance and repairs on various types of equipment.
• Detected and repaired machinery faults using electrical and manual testing methods.
• Supervised Night Shift

• Checked and verified photo identification prior to granting facility access.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Reported suspicious activities and persons to law enforcement.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Monitored CCTV cameras and alarm systems for security breaches.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

• Built personal relationships with guests to promote positive experiences.
• Inspected tour sites for potential hazards and arranged for repairs when needed.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Furnished customers with unique experiences by developing and creating new tour routes.
• Informed tour members of safety risks associated with attractions, confirming customer security.
• Collaborated with other tour guides to provide comprehensive and enjoyable experience.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Developed engaging and informative scripts, guiding tour members through attractions.
• Guided groups of up to Number people on scheduled tours.
• Demonstrated superior professionalism while interacting with customers and vendors.
• Utilized effective communication and problem-solving skills to quickly resolve customer issues.
• Worked closely with management staff to create new and lucrative tours.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Installed components to improve HVAC system performance.
• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
• Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
• Increased longevity of HVAC systems by performing preventive maintenance.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Maintained environmental conditions by rebuilding and replacing faulty components.
• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Filled out detailed work orders for each job completed.
• Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
• Kept accurate records of time and materials used for each job to compile into service reports.
• Repaired and replaced motors, bearings and belts.
• Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
• Traveled to job sites for both scheduled and emergency appointments.
• Worked overtime, holidays and weekends to accommodate company needs.
• Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Observed safety regulations on job sites to minimize accidents.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Operated power equipment to move materials and promote job efficiency.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Followed blueprints and diagrams to complete projects according to specifications.
• Worked with contractors and other tradespeople to meet project specifications and deadlines.
• Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
• Gathered and disposed of worksite debris to remove safety hazards.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Assisted with successful, time-sensitive renovations of various structures.
• Assisted with basic carpentry work such as installing wooden floors and crown molding.
• Inspected tools and equipment to maintain safety and efficiency.
• Helped with erecting scaffolding and ladders.
• Helped with door and window installations.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Managed safe and efficient use of tools and equipment on construction sites.
• Cleaned and maintained tools, equipment and worksites.
• Provided labor support to carpenters, masons and other skilled trades.
• Mixed and poured concrete for variety of projects.
• Used variety of hand and power tools to complete tasks.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Loaded and unloaded materials onto trucks and trailers.
• Operated forklifts and boom lifts to complete various tasks.

• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Communicated closely with servers to fully understand special orders for customers.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Measured and mixed ingredients according to precise recipes for best results.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Monitored food quality and presentation to maintain high standards.
• Adjusted recipes based on ingredient availability or customer request.
• Prepared and served various food items in fast-paced Type environment.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Maintained food safety and sanitation standards.
• Trained and supervised cooking staff to expertly meet daily needs.