Summary
Overview
Work History
Education
Skills
Industry Experience
Timeline
Generic

Sha-Nia Alston

New York,NY

Summary

Dynamic and results-driven Cosmetic Sales and Training Executive with years of experience in driving sales growth and delivering exceptional product knowledge training in the beauty industry. Proven track record in developing effective training programs, enhancing team performance, and leading high-impact sales initiatives. Adept at building relationships with clients and stakeholders to expand market presence and elevate brand awareness. Passionate about educating consumers on product benefits and trends to foster loyalty and maximize sales opportunities.

Overview

5
5
years of professional experience

Work History

Account Coordinator

Kate Somerville
New York, New York
04.2024 - Current

· Oversee the top team at Kate Somerville’s high-performing freelancers

· Manage over 25 accounts including Nordstrom, Sephora & Macy’s

· Grew Sephora business from -19% to 93% of plan by closing the percentage gap by 14% by year-end 2023

· Achieved a 6% increase in Nordstrom sales despite strategic changes and challenges

· Spearheaded the brand's largest event weekend in 2023, generating $15K in revenue for the Q3 Cafe Perk event.

· Collaborated with top freelancer Myra Pabon to elevate Sephora Fifth Ave resulting in it becoming the #1 Sephora account in the country for Kate Somerville, achieving a 22% double-digit increase year-over-year

· Leverage PERK-driven partnerships to enhance and exceed sales goals

Selling Specialist

Saie
New York, NY
07.2022 - 04.2024

· Developed and implemented comprehensive training modules that improved team knowledge and boosted customer satisfaction scores by 9%.

· Improved departmental operations by partnering with management to facilitate product knowledge trainings and workshops.

Beauty Consultant

CVS
New York, NY
07.2022 - 04.2023

· Developed and implemented comprehensive training modules that improved team knowledge and boosted customer satisfaction scores by 9%.

· Improved departmental operations by partnering with management to facilitate product knowledge trainings and workshops.

Beauty Specialist

Sephora
New York, NY
02.2020 - 05.2022

· Cultivated strong relationships with key accounts, resulting in increased market penetration and brand awareness.

· Collaborated with vendors and manufacturers to ensure product management while cultivating an environment of loyalty, resulting in Increased sales goals.

Education

Bachelor of Arts - Communications

Howard University
Washington, DC

Skills

  • Microsoft Office Suite CRM Software Systems Online Brand Promotion Inventory Management Systems Social Media Platforms & Digital Marketing Cosmetic Safety Regulations & Industry Standards
  • Excellent Communication & Interpersonal Skills Strong Customer Service Orientation Empathy & Active listening Team Collaboration & Leadership Abilities Adaptability & Problem-Solving Skills Effective Time Management & Organizational Skills Customer Relationship Management Employee Recruitment/Training & Development
  • Beauty Trends Client Segmentation Vendor Partnerships Mentorship & Coaching Market Strategy & Analysis Public Speaking & Presentation Product Knowledge & Education Sales Strategy Development & Implementation Design & Deliver Effective Training Programs Data Analysis & Sales Performance Reporting Budget Management & Cost Control

Industry Experience

  • Beauty Trends Client Segmentation Vendor Partnerships Mentorship & Coaching Market Strategy & Analysis Public Speaking & Presentation Product Knowledge & Education Sales Strategy Development & Implementation Design & Deliver Effective Training Programs Data Analysis & Sales Performance Reporting Budget Management & Cost Control

Timeline

Account Coordinator

Kate Somerville
04.2024 - Current

Selling Specialist

Saie
07.2022 - 04.2024

Beauty Consultant

CVS
07.2022 - 04.2023

Beauty Specialist

Sephora
02.2020 - 05.2022

Bachelor of Arts - Communications

Howard University
Sha-Nia Alston