Shaakira Silvera
Stone Mountain,GA
Summary
Volunteer Program and Donor Engagement Manager with demonstrated success in fundraising, relationship building, and program enhancement. Proven ability to increase volunteer engagement and improve donor retention, driving measurable impact. Skilled in training facilitation and fostering meaningful relationships, contributing to mission-focused success and sustainable program growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Volunteer Program Manager
Global Village Project
02.2023 - Current
- Managed large-scale volunteer events, ensuring smooth logistics and positive experiences for all participants.
- Coordinated cross-functional teams effectively, promoting collaboration and fostering a positive work environment among volunteers.
- Maintained accurate records of volunteer hours, contributions, and accomplishments for reporting purposes efficiently conducted evaluations regularly to assess overall program success objectively.
- Streamlined onboarding processes for new volunteers, reducing time-to-impact considerably while maintaining quality standards consistently.
- Facilitated open lines of communication between volunteers and staff, fostering a collaborative environment that encouraged teamwork and collective problemsolving.
Donor Engagement and Campaigns Manager
Global Village Project
02.2023 - 07.2024
- Executed strategies to retain existing donors and increase donor engagement levels through personalized communication and stewardship efforts
- Managed fundraising campaigns to meet annual revenue goals
- Nurtured a portfolio of donors, cultivating relationships and soliciting gifts to support the organization's mission and programs
- Collaborated with program staff and communication team to create compelling fundraising collateral
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
- Collaborated with staff to develop and carry out processes
- Facilitated month-end closing processes and journal entries
Assistant Director of Summer Learning
The Children's School
01.2022 - 02.2023
- Developed and implemented engaging and educational summer learning programs for students of diverse backgrounds and abilities
- Supervised a team of 30 staff members to ensure fun, engaging, safe, and structured extended-day activities for students
- Managed budgets and resource allocations to ensure the effective operation of summer learning and extended day programs
- Worked closely with and managed outside vendors, negotiating contracts and ensuring high-quality services for transportation, supplies, and other essential program needs
- Recruited, interviewed, hired and trained new staff members, volunteers, and interns in accordance with company policies
- Conducted performance reviews and provided disciplinary actions, if necessary
- Coordinated meetings between senior leadership team members to discuss strategic objectives
- Facilitated Professional Development and Team Building Workshops for staff
- Collaborated with multiple departments to ensure seamless program execution and cross-functional success
- Led end-to-end recruitment, hiring, onboarding, and training processes for staff, ensuring alignment with organizational needs and maintaining high performance standards
- Developed and implemented weekly schedules and activities, balancing academic and recreational programming tailored to students' needs
- Supervised and engaged staff and volunteers, driving team development, retention, and satisfaction in a supportive environment
- Spearheaded the recruitment, hiring, and training of all program staff, maintaining high levels of expertise and program delivery standards
- Developed and implemented safety protocols, providing thorough safety training for staff and students to maintain a secure and well-prepared environment
Summer Camp and After School Coordinator
Atlanta International School
06.2016 - 12.2021
- Coordinated with community partners to bring guest speakers and special events to the program, exposing students to new ideas and career possibilities.
- Managed schedules and coordinated resources for efficient use of time, space, and materials in the program.
- Established clear expectations for behavior and participation in the program, creating a structured yet enjoyable experience for students.
- Collaborated with teachers to reinforce academic concepts taught during the day through after-school activities.
- Fostered a sense of community among students, parents, and staff by hosting regular events and celebrations that showcased participants'' achievements in the program.
- Created fun, age-appropriate activities for school-age children.
- Assisted students with homework completion, providing individualized support and guidance as needed.
Primary School Instructional Assistant
Atlanta International School
06.2014 - 07.2016
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Helped teacher prepare instructional material and displays.
- Graded and provided feedback on assignments.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Instructional Assistant
The Museum School of Avondale Estates
06.2010 - 06.2014
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Provided support during classes, group lessons, and classroom activities.
- Provided performance feedback to help students understand strengths and areas for improvement.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
Program and Professional Development Coordinator
Youth V.I.B.E, Inc.
01.2005 - 01.2009
- Assisted Classroom teacher in implementing lesson plans and engaging students in educational activities
- Provided one-on-one small group support to students to reinforce learning concepts and promote academic success
- Monitored student behavior and provided positive reinforcements to encourage a positive learning environment
- Supported students with special needs by modifying assignments and providing additional assistance as needed
- Provided individualized attention to struggling students and those with special needs
- Encouraged a positive learning environment that was conducive to growth and development
- Implemented behavioral modification techniques when necessary
- Created meaningful relationships with students that fostered mutual respect and trust
- Assisted with classroom management by monitoring student behavior and helping with redirection as needed
- Provided support to students with special needs, including behavioral interventions and accommodations
- Prepared and organized educational resources and materials for teacher use in the classroom
- Supported student learning by providing small-group instruction opportunities
- Consulted frequently with teacher regarding needs, problems, and progress of students
- Provided individualized instruction in small groups or one-on-one settings to improve academic performance
- Collaborated with external partners to design and deliver training workshops and seminars to support the mission and vision of the program
- Worked with a team to ensure funds were utilized within the guidelines of grant requirements
- Maintained accurate records and documentation of all programming and activities
- Coordinated logistics for training sessions, workshops, and conferences
- Analyzed data collected from post-training surveys to measure effectiveness of educational programs
- Maintained updated records of employee training sessions, certifications, and evaluations
- Provided guidance to managers on how they can support their team's career growth goals
- Observed work of teaching staff to evaluate performance and to recommend changes that strengthened teaching skills
Education
MS - Human Services and Adolescent Development
Mercer University
05.2016
Bachelor of Arts (B.A.) - Public Relations
Morris Brown College
03.2003
Skills
- Training facilitation
- Volunteer Recruitment
- Fundraising expertise
- Motivation and Encouragement
- Volunteer orientation and onboarding
- Mission-oriented
- Networking and relationship building
- Relationship Building
- Client Relationship Management
- Results-driven Volunteer Program and Donor Engagement Manager
Certification
- Fundraising Essentials Certificate
- Certificate of Emotional Intelligence
- DEI Certificate - UNC Charlotte
References
References available upon request
Timeline
Volunteer Program Manager
Global Village Project
02.2023 - Current
Donor Engagement and Campaigns Manager
Global Village Project
02.2023 - 07.2024
Assistant Director of Summer Learning
The Children's School
01.2022 - 02.2023
Summer Camp and After School Coordinator
Atlanta International School
06.2016 - 12.2021
Primary School Instructional Assistant
Atlanta International School
06.2014 - 07.2016
Instructional Assistant
The Museum School of Avondale Estates
06.2010 - 06.2014
Program and Professional Development Coordinator
Youth V.I.B.E, Inc.
01.2005 - 01.2009
Bachelor of Arts (B.A.) - Public Relations
Morris Brown College
MS - Human Services and Adolescent Development
Mercer University
Similar Profiles
Mariana OrtizMariana Ortiz
Associate Resident Services Coordinator at Project Access Resource Center at Hermosa VillageAssociate Resident Services Coordinator at Project Access Resource Center at Hermosa Village
Chikondi MedsonChikondi Medson
English Literacy Coordinator; Education Team Lead at African Village ProjectEnglish Literacy Coordinator; Education Team Lead at African Village Project
Kristie ChenKristie Chen
Member at Global Solutions ProjectMember at Global Solutions Project
Barbary T SingletaryBarbary T Singletary
Soccer Referee at Georgia State Referee CommitteeSoccer Referee at Georgia State Referee Committee
WINFRED E JACKSONWINFRED E JACKSON
Quality Control Technician at Mud PieQuality Control Technician at Mud Pie