Shaakirah Broadnax
Bronx,USA
Summary
Detail-oriented Child Protective Specialist dedicated to maintaining safety and improving care for children through investigations and family improvement plans. Proven multitasker with good communication skills and a methodical approach. Prepared to offer many years' experience in the field and take on a challenging position.
Overview
2025
2025
years of professional experience
Work History
Child Protective Specialist
NYC Administration for Children's Services
Bronx, NY
08.2022 - Current
- Child Protective Specialists (CPS) respond directly to reports of child abuse and/or neglect
- Using investigatory and social work skills, they engage and partner with families and community resources to ensure the safety and well-being of children throughout New York City.
- Collaborated with school personnel to monitor academic performance of students involved in CPS cases.
- Supported victims through advocacy efforts aimed at providing them with access to necessary services.
- Conducted initial investigations of reported child abuse and neglect cases, gathering information from interviews with parents, children, teachers and other sources.
- Developed case plans that addressed the needs of the family while ensuring the safety and well-being of children.
Social Work Intern
AHRC New York City
Staten Island, NY
10.2021 - 05.2022
- During a social work practicum or internship, students observe and assist professional social workers.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Facilitated educational workshops for community members on topics related to social work practice.
- Helped individuals develop skills necessary for independent living such as budgeting and time management.
- Attended meetings, training, conferences, and seminars to advance professional knowledge.
- Helped social worker with teaching clients appropriate conduct using behavior modification and stress management techniques.
Caregiver
Caring People Inc.
Bronx, NY
04.2020 - 12.2021
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Direct Support Professional
Mercy Drive Inc
Bronx, NY
06.2019 - 07.2020
- Tasks include helping patients with daily activities, accompanying them to doctor appointments, cooking and serving meals, performing light housekeeping duties, running errands, and providing companionship.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted in planning and implementing recreational activities for participants.
Barista and Cashier
Starbucks
Staten Island, NY
09.2019 - 01.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
Front of the House
Ichiran
New York, NY
12.2018 - 05.2019
- Greeted customers upon arrival and provided seating arrangements.
- Maintained cleanliness of the restaurant, including tables, chairs, and floors.
- Ensured customer satisfaction by providing prompt service and quality food items.
- Handled cashiering duties such as taking orders and processing payments.
- Assisted with menu item selection by providing knowledgeable recommendations to customers.
- Organized take-out orders for customers in an efficient manner.
- Checked identification for alcohol purchases according to state law regulations.
- Answered phone calls and took reservations from customers in a courteous manner.
- Provided excellent customer service through friendly interactions with guests.
COMPANION CAREGIVER
FAIRFIELD FAMILY CARE SERVICES
06.2018 - 09.2018
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
COMPANION CAREGIVER
ALLEN HEALTH CARE SERVICES
05.2017 - 09.2018
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
FOH Supervisor
PANDA EXPRESS
06.2016 - 04.2017
- Assisting in ensuring a clean, safe and well-organized restaurant
- Attention to detail in food/service quality and cleanliness
- Demonstrating basic knowledge of menu and responds to guest inquiries and concerns in a courteous manner
- Interacting daily with functional peer group, direct supervisor and guests Demonstrates customer-focused attitude; Cashier
LIFEGUARD
RYE PLAYLAND
05.2015 - 09.2015
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Organized recreational activities such as water polo and volleyball games.
- Instructed patrons on proper use of diving boards, slides, ladders.
RECEPTIONIST
ONE STOP EMPLOYMENT CENTER
05.2014 - 08.2014
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
COVID-19 Tester
Ridgewood Laboratories
Hackensack, NJ
- The primary purpose of the COVID-19 Tester position is to, provide COVID-19 specimen collection at various locations
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Provided education about COVID-19 prevention, transmission, and safety measures.
- Assessed and monitored patient symptoms related to potential COVID-19 infection.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
- Conducted contact tracing investigations when necessary to identify potential exposures to COVID-19.
- Adhered to all local, state, and federal requirements regarding patient privacy and confidentiality.
Education
Bachelor of Science - Social Work
College of Staten Island
Staten Island, NY10-2022
Associate of Arts -
College of Staten Island
Staten Island, NY05.2020
High School Diploma -
Mount Vernon High School
Mount Vernon06.2017
Skills
- Abuse and Neglect Investigation
- Safety assessments
- Recordkeeping requirements
- Investigations management
- Investigations coordination
- Cause orders
- Neglect and abuse checks
- Report Writing
- Multidisciplinary Collaboration
- Child development knowledge
- Safety evaluations
- Documentation skills
- Motivational Interviewing
- Neglect claims
- Court Proceedings
- Interviewing techniques
- Family improvement plans
- Family Support
- Service plans
References
References available upon request.
Timeline
Child Protective Specialist
NYC Administration for Children's Services
08.2022 - Current
Social Work Intern
AHRC New York City
10.2021 - 05.2022
Caregiver
Caring People Inc.
04.2020 - 12.2021
Barista and Cashier
Starbucks
09.2019 - 01.2020
Direct Support Professional
Mercy Drive Inc
06.2019 - 07.2020
Front of the House
Ichiran
12.2018 - 05.2019
COMPANION CAREGIVER
FAIRFIELD FAMILY CARE SERVICES
06.2018 - 09.2018
COMPANION CAREGIVER
ALLEN HEALTH CARE SERVICES
05.2017 - 09.2018
FOH Supervisor
PANDA EXPRESS
06.2016 - 04.2017
LIFEGUARD
RYE PLAYLAND
05.2015 - 09.2015
RECEPTIONIST
ONE STOP EMPLOYMENT CENTER
05.2014 - 08.2014
COVID-19 Tester
Ridgewood Laboratories
Bachelor of Science - Social Work
College of Staten Island
Associate of Arts -
College of Staten Island
High School Diploma -
Mount Vernon High School
Similar Profiles
Maxine L. Witherspoon,Maxine L. Witherspoon,
CPS Investigator at NYC Administration for Children's ServicesCPS Investigator at NYC Administration for Children's Services
Natasha HolderNatasha Holder
Child Care Worker at GOTHAM NYC Administration for Children's ServicesChild Care Worker at GOTHAM NYC Administration for Children's Services
Edwin VilcaEdwin Vilca
Youth Development Specialist at NYC Administration for Children's ServicesYouth Development Specialist at NYC Administration for Children's Services
Natasha HolderNatasha Holder
Child Care Worker at GOTHAM NYC Administration for Children's ServicesChild Care Worker at GOTHAM NYC Administration for Children's Services
Desiree TorresDesiree Torres
Reading Specialist/Testing Coordinator/ENL Teacher at Dr. Richard IzquierdoReading Specialist/Testing Coordinator/ENL Teacher at Dr. Richard Izquierdo