Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline

Shaan Heer

Turlock,California
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Merchandising Project/Task Management Customer Trend Analysis Team Leadership Inventory Control Budgeting Microsoft Office Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

6
6
years of professional experience

Work History

Sales Representative

REPUBLIC NATIONAL DISTRIBUTING COMPANY
08.2022 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Negotiated prices, terms of sales and service agreements.

RETAIL & MEDIA MANAGER

Gill Brothers Inc
01.2017 - 08.2022
  • Ensuring superior customer service: increased repeat/impulse sales by 10%
  • Optimized resources: reduced overhead 8% through efficient staff scheduling
  • Containing costs: lowered expenses 10% on average through supplier negotiations
  • Planning and implementing plans for business development, employee utilization, and inventory control for locally-owned, niche business
  • Managing relationships with suppliers for 10 departments; reduced costs 5% on average by negotiating contracts for merchandise, supplies, and services
  • Partnering with vendors to execute promotions and design merchandise displays to maximize profits
  • Compile and analyze financial data for monthly and annual reports; process approximately $10,000 in checks weekly; balance registers after each shift
  • Training new employees and provide ongoing coaching focused on customer service, inventory management, and employee and store safety
  • Addressing and resolving customer issues and employee interpersonal concerns, including schedule requests
  • Developing models to analyze distributor performance and adjust product mix.
  • Worked closely with shift manager to solve problems and handle customer concerns.

MARKETING & MEDIA MANAGER

727 Studios
01.2019 - 05.2022
  • Coordinated social media and other marketing related subjects - Created annual budget and financial plan that considered growth - Client relations including bookings and after service feedbacks
  • Identified appropriate marketing channels and target customers for campaigns.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue [Number]%.

VOLUNTEER

Livingston Sikh Temple
01.2018 - 01.2022
  • Working with small team to maintain grounds and collect donations and sponsors
  • Managing community outreach group to work at various outreach events
  • Recruiting members, conducting member meetings, creating teams and assigning special projects
  • Hosting annual parade, reaching out to potential vendors, and assigning booths
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

MBA - Finance

California State University - Stanislaus, Turlock, CA
05.2023

Labor Relations Organizational Behavior Human Resource Management Organizations and Environments Small Business Management

Bachelor of Science - Business Administration (Finance

California State University - Stanislaus, Turlock, CA
05.2021

Skills

  • Microsoft Office Proffieciency
  • Constructive Feedback
  • New Business Opportunities
  • Advertising Techniques
  • Product Promotion
  • B2B Sales
  • Client Development and Retention
  • Problem-Solving Strengths
  • Sales Forecasting
  • CRM Tracking
  • Product and Service Knowledge
  • Customer Relations

Accomplishments

  • Grew sales territory by 34% in first year
  • Graduated with Distinction in MBA Prorgram

Languages

Punjabi
Native or Bilingual
Hindi
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Representative - REPUBLIC NATIONAL DISTRIBUTING COMPANY
08.2022 - Current
MARKETING & MEDIA MANAGER - 727 Studios
01.2019 - 05.2022
VOLUNTEER - Livingston Sikh Temple
01.2018 - 01.2022
RETAIL & MEDIA MANAGER - Gill Brothers Inc
01.2017 - 08.2022
California State University - Stanislaus - MBA, Finance
California State University - Stanislaus - Bachelor of Science, Business Administration (Finance

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Shaan Heer