Summary
Overview
Work History
Education
Skills
Timeline
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Shaan Rangra

Avon,IN

Summary

Proven to excel in high-pressure environments, I leveraged my heavy lifting and exceptional teamwork skills at Bartley Modular to enhance operational efficiency and safety. My adeptness in vehicle operation and commitment to maintaining clean workspaces have consistently contributed to project successes, driving revenue growth and customer satisfaction across roles.

Overview

4
4
years of professional experience

Work History

Labor Worker

Bartley Modular
08.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • Performed general housekeeping and cleaning tasks.
  • Maintained tools and equipment in good working condition through regular inspection and repair activities.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Repaired damaged structures or infrastructure as needed, restoring functionality quickly and effectively.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Managed inventory control at worksites, ensuring adequate supply levels for smooth project execution.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Prepared worksites for new projects by clearing debris and setting up necessary equipment.

Host

Nicks Riverside Grill
07.2022 - 11.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Developed rapport with regular patrons to foster sense of community within establishment.
  • Streamlined check-in processes, reducing wait times for guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Opened and closed seating sections according to volume of guests.

Front of House Employee

Bund Up
02.2022 - 06.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Donut Decorator

Carls Bakery and Donuts
05.2020 - 07.2020
  • Assisted in developing seasonal and special occasion donut designs, resulting in increased sales during promotional periods.
  • Stayed current with industry trends and techniques, incorporating new ideas into daily decorating tasks to keep products fresh and exciting.
  • Helped drive revenue growth through consistent delivery of visually appealing and deliciously tasting donuts that attracted new customers and retained loyal patrons.
  • Enhanced customer satisfaction by crafting visually appealing donut designs and maintaining consistency in product presentation.
  • Improved efficiency of decorating process through effective time management and multitasking capabilities.
  • Supported store operations during peak times by stepping into other roles such as cashier or display organizer whenever required.
  • Maintained inventory levels of decorating supplies, notifying management when restocking was necessary to avoid delays in production.
  • Ensured timely completion of large orders by coordinating effectively with fellow decorators, prioritizing tasks as needed without sacrificing quality or attention to detail.
  • Contributed to positive workplace culture through excellent communication skills and teamwork, fostering an enjoyable work environment for all employees.
  • Demonstrated precise attention to detail when applying various toppings, icings, and fillings for high-quality finished products.
  • Adhered to strict quality control guidelines, ensuring uniformity of donuts while upholding company standards for taste and appearance.

Education

Bachelor Of Accounting - Accounting

Ivy Tech Community College of Indiana
Indianapolis, IN

Wakefield High School
Arlington, VA
06.2023

Skills

  • Heavy Lifting
  • Site cleanup
  • Vehicle operation
  • Safety Procedures
  • Hand and power tools

Timeline

Labor Worker

Bartley Modular
08.2023 - Current

Host

Nicks Riverside Grill
07.2022 - 11.2022

Front of House Employee

Bund Up
02.2022 - 06.2022

Donut Decorator

Carls Bakery and Donuts
05.2020 - 07.2020

Bachelor Of Accounting - Accounting

Ivy Tech Community College of Indiana

Wakefield High School

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Shaan Rangra