Shabaria Walter
Haltom City,TX
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Auto Claims Adjuster
Wardlaw Claims
10.2022 - 02.2023
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Issued payouts to claimants.
- Documented all findings in concise reports.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
Patient Care Technician
Acme
Garland, TX
05.2021 - 08.2022
- Explained treatment procedures to patients and their families.
- Restocked unit frequently with necessary medical supplies.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Turned and repositioned bedridden patients to prevent bedsores.
Data Analyst
Hogg Transportation
09.2019 - 04.2020
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Upheld security and confidentiality of documents and data within area of responsibility.
Human Resource Manager
Hogg Transportation
06.2016 - 08.2019
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Education
Bachelor of Science - Business Administration And Management
Dallas Christian College
Dallas, TX05.2021
Skills
- Customer Service
- Data Entry
- Microsoft Office Suite
- Typing Proficiency (55 WPM)
- Attention to Detail
- Inbound/Outbound Calling
- Time management
- Staff Management
- Policy Knowledge
- Complex Problem-Solving
- Regulatory Compliance
- Policy interpretation
- Active listening
Certification
- Basic life support
Timeline
Auto Claims Adjuster
Wardlaw Claims
10.2022 - 02.2023
Patient Care Technician
Acme
05.2021 - 08.2022
Data Analyst
Hogg Transportation
09.2019 - 04.2020
Human Resource Manager
Hogg Transportation
06.2016 - 08.2019
- Basic life support
Bachelor of Science - Business Administration And Management
Dallas Christian College
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