Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shabiha Supti

Bellerose

Summary

Dedicated crew member with proven abilities in customer service, food safety practices, and effective communication. Ready to enhance guest experiences and support team success in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Crew Member

Shuvo D Costa
Astoria
12.2023 - Current
  • Assisted customers with menu selections and special requests.
  • Operated cash register and handled customer transactions efficiently.
  • Collaborated with team members to prepare food and beverages quickly.
  • Followed safety guidelines for food handling and sanitation practices.
  • Restocked supplies to ensure availability during peak hours.
  • Communicated effectively with staff to enhance service flow.
  • Supported training of new crew members on operational procedures.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Took orders from patrons and input selections into store computer system.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Packed fast food products in approved containers, cups, and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Upheld high standards of productivity and quality in operations.
  • Drove team success by quickly completing assigned tasks.
  • Presented orders to guests within anticipated service times.
  • Adhered to health department regulations regarding food handling procedures.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Directed patrons to restrooms and other amenities within facility.
  • Assembled and served meals according to specific guest requirements.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Education

Associate of Arts - Business Administration And Management

LaGuardia Community College
Long Island City, NY

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Point of sale
  • Food safety practices
  • Effective communication
  • Time management
  • Sales support
  • Crew leadership
  • Cash handling
  • Verbal and written communication
  • Order management
  • Leadership qualities

Timeline

Crew Member

Shuvo D Costa
12.2023 - Current

Associate of Arts - Business Administration And Management

LaGuardia Community College

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