Shabina Syed
Los Angeles,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Eager to bring a unique blend of creativity and meticulous attention to detail to the role of Sales Manager, Shabina possesses a lifelong love for stories, fueling a belief that every product has a narrative waiting to be told. The goal is to help individuals articulate their stories through the products people choose.
Overview
3
3
years of professional experience
Work History
Studio Sales Manager
Roca Bathroom Products Pvt. Ltd
08.2020 - 10.2021
- Spearheaded customer engagement initiatives by providing expert assistance in product selection, resulting in a 15% increase in customer satisfaction and loyalty.
- Handled over 20 customer relations issues, enabling quick resolution and client satisfaction.
- Conducted 5+ product training sessions for partners, equipping them with the skills and knowledge needed to represent the brand effectively.
- Collaborated with vendors and suppliers to negotiate contracts and secure the best prices for services and materials.
Sales Associate Team Leader
Frankvin Kitchens
08.2019 - 07.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with cross-functional teams to streamline production processes and improve overall workflow
- Implemented standardized manufacturing specifications, reducing errors and improving production efficiency by 20%.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
Sales Intern
Palak Satija Interior Design
07.2018 - 07.2019
- Actively participated in over 30 client meetings, providing valuable insights into spatial considerations and overseeing installation processes.
- Developed and maintained relationships with 10+ key vendors, optimizing material procurement processes for cost-effectiveness.
- Assisted sales professionals in maintaining customer relationships by making follow-up calls to over 50 recent buyers.
Education
Master of Business Administration - Digital Communications and Multimedia
Westcliff University
Irvine, CA12.2023
Bachelor of Science - Interior Design
INIFD Chandigarh (Annamalai University)
Chandigarh01.2019
Skills
- Customer Relationship Management (CRM)
- Microsoft Office
- Sales Strategy Development
- Team Leadership
- Negotiation Skills
- Sales Planning
- Customer Engagement
- Team Leadership
- Negotiation
- Training and Development
- Strategic Thinking
Timeline
Studio Sales Manager
Roca Bathroom Products Pvt. Ltd
08.2020 - 10.2021
Sales Associate Team Leader
Frankvin Kitchens
08.2019 - 07.2020
Sales Intern
Palak Satija Interior Design
07.2018 - 07.2019
Master of Business Administration - Digital Communications and Multimedia
Westcliff University
Bachelor of Science - Interior Design
INIFD Chandigarh (Annamalai University)
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