SK KHAIRUL ISLAM SHABLU
North Hollywood,CA
Summary
Dedicated and passionate IT specialist with strong academic background and hands-on experience in hardware troubleshooting, system installations, and basic programming. Currently working in the U.S. IT industry and eager to grow further in roles related to technical support, system administration, or software development.
Certified Ethical Hacker with hands-on training in penetration testing, system security, and cyber risk analysis. Passionate about strengthening system defenses and ethical cybersecurity practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Specialist
Nisal Tec LLC
01.2024 - Current
- Diagnosing and resolving hardware/software issues on-site and remotely
- Installing and configuring Windows and Linux operating systems
- Providing technical support for users and systems across departments
- Managing basic networking, system security, and troubleshooting tasks
- Implemented a comprehensive disaster recovery plan to safeguard valuable data.
- Trained staff on new IT systems for improved productivity.
- Installed new hardware components for better computing power and efficiency.
- Designed and implemented hardware and software solutions to minimise downtime.
- Maintained internet and intranet websites to maximise reliability and usability.
- Tested function of peripheral equipment and completed quality repairs.
Computer Technician
MH TRAVEL SERVICE LTD
02.2021 - 12.2024
- Solved complex software problems for client satisfaction.
- Streamlined workflow processes by devising efficient IT strategies.
- Formulated customised IT solutions to meet specific customer needs.
- Optimised network functionality to ensure seamless online communications.
Computer Hardware Engineer
Computer Care
02.2016 - 01.2021
- Improved system performance by troubleshooting and resolving hardware issues.
- Designed efficient circuit boards for enhanced system functionality.
- Implemented new hardware technologies with thorough research and development.
- Performed routine maintenance to prevent potential system failures.
Education
Master of Science - Information Technology
University of The West of England
Bristol, United Kingdom02-2024
Bachelor of Science - Computer Science & Engineering
North South University
Dhaka, Bangladesh02-2020
Higher Secondary Certificate - Science
Moulvibazar Government College
Moulvibazar, Bangladesh08-2014
Secondary School Certificate - Science
The Flowers K.G. & High School
Moulvibazar, Bangladesh05-2012
Skills
- Windows, Linux
- JavaScript, Python
- Hardware diagnostics
- OS installation
- System optimization
- Basic networking
- Router setup/Modem setup
- Adapting to new technologies
- Hardware troubleshooting
- Operating system deployment
- Data backup & recovery
- MS Office 365
- Data Entry
- Equipment Maintenance
- Windows, macOS, iOS operating system proficiency
- Penetration Testing
- Network Security
- Vulnerability Assessment
- Ethical Hacking
- Metasploit, Nmap, Wireshark, Burp Suite
- Social Engineering Techniques
Name & contact
Interests & Passion
Since childhood, I've had a deep interest in computers and technology. From fixing computer issues to setting up operating systems, I enjoy exploring and solving tech-related problems. I'm continuously learning programming and enhancing my IT skills to grow in the tech industry.
Additional Information
- Work Authorization: Authorized to work in the U.S.
- Languages: English, Bengali
- Previous Residency: 3 years in the United Kingdom (for study)
References
References available upon request.
Certification
Certified Ethical Hacker (CEH)
Team Matrix-Elite Hackers — Issued: Feb 9, 2024
- Completed online ethical hacking training covering penetration testing, vulnerability analysis, and cyber defense strategies.
- Hands-on experience with tools such as Nmap, Metasploit, Wireshark, etc.
- Focused on real-world scenarios including network attacks, social engineering, and web app security.
Timeline
IT Specialist
Nisal Tec LLC
01.2024 - Current
Computer Technician
MH TRAVEL SERVICE LTD
02.2021 - 12.2024
Computer Hardware Engineer
Computer Care
02.2016 - 01.2021
Master of Science - Information Technology
University of The West of England
Bachelor of Science - Computer Science & Engineering
North South University
Higher Secondary Certificate - Science
Moulvibazar Government College
Secondary School Certificate - Science
The Flowers K.G. & High School
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