Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Shabna Shaik

Maryville,MO

Summary

Passionate professional seeking a dynamic and challenging environment to utilize skills in delivering optimized solutions. Committed to enhancing professional capabilities in a fast-paced and productive workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

SYSTEM ENGINEER

Infosys Limited
Bengaluru, Karnataka
10.2021 - 07.2023
  • Working as an SQL DBA (L1, L2) for proactive monitoring and responsible for tracking, follow-up, and resolution of pending open tickets within stipulated SLA.
  • 1.9 years of experience in SQL Database Administration, Support of MS SQL Servers in environments like Production and Development.
  • Monitored server performance metrics such as CPU utilization, memory usage and performed periodic backups
  • Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
  • Conducted regular maintenance checks on all production systems and applied necessary patches when needed.
  • Coordinated and enhanced existing databases and established new databases as part of initiative.
  • Good Expertise in Installation, Configuration, Maintenance and Administration of all versions of SQL Servers
  • Strong knowledge of backups, restores, database shrink operations
  • Experience in creating jobs, applying patches and service packs to keep the database at current patch level
  • Excellent client-facing communication skills and delivery focus
  • Configured user accounts, privileges, roles, profiles. in the database server.
  • Migrated existing databases from one platform to another with minimal downtime.

Education

Masters - Applied Computer Science

Northwest Missouri State University
Missouri, UNITED STATES
12-2024

Bachelor of Science - Electronics And Communications Engineering

Sree Vidyanikethan Engineering College
Andhra Pradesh, INDIA
05-2021

Skills

  • Programming Languages: Java, Python
  • Cloud Platforms: Amazon Web Services
  • Database Management: MSSQL
  • Web Technologies: HTML
  • Data Analysis: Excel

Websites

Certification

  • Introduction to SQL Server 2012 Administration by Infosys
  • Privacy by Design Certification by Infosys
  • Infosys certified Business Communication Excellence Program member

Timeline

SYSTEM ENGINEER

Infosys Limited
10.2021 - 07.2023

Masters - Applied Computer Science

Northwest Missouri State University

Bachelor of Science - Electronics And Communications Engineering

Sree Vidyanikethan Engineering College

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Shabna Shaik