Proven expertise in handling and sorting mail at USPS, showcasing exceptional team collaboration and problem-solving abilities. Achieved significant improvements in workplace safety and efficiency, adhering to strict federal regulations. Skilled in maintaining high confidentiality and enhancing customer satisfaction, demonstrating a balance of hard and soft skills critical for high-paced environments.
Experienced with sorting and distributing mail efficiently in high-volume settings. Utilizes strong organizational skills to ensure timely and accurate processing. Knowledge of best practices in mail handling, contributing to smooth operations and customer satisfaction.
Diligent [Desired Position] with solid background in handling and sorting mail efficiently and accurately. Demonstrated ability to manage high-volume workloads with precision, ensuring timely distribution and delivery. Proven skills in organization and time management, consistently meeting operational deadlines.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Mail Handler
USPS
01.2005 - 01.2018
Utilized physical strength to move mail and packages of varying sizes and weights.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained a clean and organized workspace to facilitate efficient mail handling processes.
Followed safety protocols while handling and sorting mail for personal safety purposes.
Maximized workplace safety with proper handling techniques for heavy or oversized packages.
Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
Maintained high level of confidentiality with mail items in line with regulations.
Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
Labeled, weighed and processed mail and packages for efficient distribution.
Inspected mail for damages and took appropriate action to deliver in good condition.
Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
Expedited bulk mailing projects by efficiently preparing materials for shipment according to postal regulations.
Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
Housekeeping Aide
Department of Veterans Affairs
01.2003 - 01.2005
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
Transported soiled linens to laundry facilities.
Dusted and polished surfaces to achieve attractive shine.
Reduced complaints by addressing guest concerns promptly and professionally.
Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Disposed of trash and recyclables each day to avoid waste buildup.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Wire Systems Installer
US Army
05.1989 - 04.1996
Stayed up-to-date on industry advancements, adopting new techniques as needed to deliver cutting-edge solutions for clients.
Ensured compliance with local building codes when installing wiring systems, promoting adherence to safety regulations and industry best practices.
Simplified troubleshooting processes by creating detailed documentation of wire system installations for future reference.
Enhanced wire system performance by implementing proper installation techniques and adhering to industry standards.
Consistently met project deadlines through effective time management and prioritization skills.
Improved overall safety standards by conducting regular equipment inspections and promptly addressing any issues found.
Established long-lasting relationships with clients due to exceptional service delivery while consistently meeting their expectations during the installation process.
Education
Certificate of Technical Studies - I T
Miami Jacobs Community College
Dayton, OH
01-2000
High School Diploma -
Jefferson High School
Dayton, OH
05-1989
Skills
Handling and sorting mail
Team collaboration
Problem-solving skills
Workplace safety
Accomplishments
Delivered mail to Millions customers daily.
Worked with law enforcement to reduce illegal use of post office services.
Certification
For the occupation of Postal Service Mail Sorters, Processors, and Processing Machine Operators, specific professional credentials are not typically required or sought after by employers in a traditional sense like in many other professions. These roles usually require on-the-job training rather than formal professional certifications. Therefore, there aren't 30 relevant professional credentials to list for this specific occupation as it does not align with the nature of the job which largely depends on internal training provided by the employer, such as the United States Postal Service (USPS).
Its important to note that while these certifications can provide additional skills and knowledge relevant to the logistics and operations field at large, they are not direct requirements for Postal Service Mail Sorters, Processors, and Processing Machine Operators.
Forklift Operator Certification - Various Providers.