SHABORIA SMITH
Fort Lauderdale
Summary
Security Officer with 5+ years in security operations and administrative support. Proven track record in enhancing security protocols and ensuring compliance, leading to improved safety outcomes. Skilled in team building and conflict resolution, fostering positive interactions with clients. Committed to continuous improvement and professional development.
Overview
14
14
years of professional experience
Work History
DELI ASSOCIATE
PUBLIX
Fort. Lauderdale
02.2022 - Current
- Provides exceptional customer service, fostering lasting relationships and encouraging repeat business through attentive engagement.
- Provides training to new staff, fostering a cooperative environment and ensuring high standards of service delivered.
SECURITY RECEPTIONIST
TEVA PHARMACEUTICAL
Davie
04.2018 - Current
- Maintain accurate logs and reports of incidents, ensuring compliance with security protocols, and contributing to a safer environment.
- Execute visitor management procedures, accurately assessing guest needs, and directing them efficiently to their destinations.
- Monitors security systems and conducted regular assessments, identifying areas for improvement and enhancing overall security posture.
ASSISTANT MANAGER
DUNKIN DONUTS
Miami
05.2014 - 07.2017
- I accomplished restaurant and Human Resources objectives by recruiting, selecting, orientating, training, assigning, scheduling and counseling as well as disciplined employees.
- Reduced prime costs by 6% through more efficient scheduling, reduction of food costs, and increased sales.
- Adhered to all applicable food preparation standards.
- Assisted in managing daily operations, fostering a collaborative environment that improved team morale and customer service.
SHIFT LEADER
DUNKIN DONUTS
Miami
08.2012 - 04.2014
- Implemented inventory management practices that reduced waste, resulting in noticeable gains in profitability.
- Trained new staff on service protocols, fostering a positive work environment and improving team cohesion.
CREW MEMBER
DUNKIN DONUTS
Miami
06.2011 - 08.2012
- Assisted customers with orders, fostering a welcoming environment and enhancing overall satisfaction.
- Streamlined order preparation processes, leading to quicker service times and improved customer retention.
Education
AS - BUSINESS MANAGEMENT
Sheridan Technical College
Hollywood, FL05.2026
Skills
- Customer service and support
- Management and leadership
- Security operations and surveillance
- Team building and collaboration
- Conflict resolution strategies
- Training and development
- Microsoft Office proficiency
- Spreadsheet management
- Inventory control
- Sales strategies
- Administrative assistance
Timeline
DELI ASSOCIATE
PUBLIX
02.2022 - Current
SECURITY RECEPTIONIST
TEVA PHARMACEUTICAL
04.2018 - Current
ASSISTANT MANAGER
DUNKIN DONUTS
05.2014 - 07.2017
SHIFT LEADER
DUNKIN DONUTS
08.2012 - 04.2014
CREW MEMBER
DUNKIN DONUTS
06.2011 - 08.2012
AS - BUSINESS MANAGEMENT
Sheridan Technical College