Shabria Frazier

▪ Urban Alliance is a national workforce development organization that connects high school students to equitable, inclusive careers through paid work experiences, mentorship, and professional development

▪ Participating in year-long career readiness training to develop skills in effective communication, professionalism best practices, Microsoft Office applications, post-high school planning and financial literacy

▪ Completed a 20-hour training with NPower to earn the MS Office Technology Associate certificate, comprised of the Excel Essentials, PowerPoint Essentials, and Outlook Essentials digital badges

• Prepared high-quality subs and menu items quickly and accurately in a fast-paced environment.
• Delivered excellent customer service by greeting guests, taking orders, and ensuring satisfaction.
• Maintained cleanliness and organization of food prep and dining areas in compliance with health standards.
• Operated POS system for order entry and cash handling, ensuring accurate transactions.
• Collaborated with team members to meet peak-hour demands and ensure smooth operations.

• Supported teachers in supervising younger students at an elementary school.
• Learned about influential Black artists and political issues through discussions.
• Organized a showcase for parents and worked on hands-on activities, including pottery.

• Collaborated with peers in a program led by professional instructors.
• Designed and presented a graphic t-shirt showcase to funders.
• Gained experience in adapting to new work environments and collaborating with others

• Explored college and career opportunities through campus tours and interactive workshops.
• Gained awareness of societal challenges and systemic issues while meeting professionals from various career fields.