ShaCarra Anderson
1315 Bay Hill Blvd
Summary
At NEF Medical Services, I honed my expertise in venipuncture and enhanced patient care, demonstrating a continuous learning mindset and exceptional communication skills. My proactive approach led to a significant improvement in phlebotomy processes, ensuring high-quality patient experiences and adherence to infection control standards.
Recent graduate with foundational knowledge in Phlebotomy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
Work History
Certified Phlebotomy Technician
NEF Medical Services
Palatka, FL
12.2024 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reduced patient wait times with efficient scheduling and timely blood draws.
- Organized daily work based on collection priority.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
Registered Medical Assistant
NEF Medical Services
Palatka, FL
12.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
High School Diploma - Education
Florida Career College
Miami, FL05.2018
Skills
- Continuous learning mindset
- Order of draw mastery
- Proper labeling techniques
- Quality control
- Quality assurance practices
- Data entry
- Venipuncture expertise
- Infection control standards
- Needle disposal safety
- Patient safety
- Specimen transportation
- Infection control protocols
- Health education
- Patient positioning
- Sample storage procedures
- Capillary puncture proficiency
- Patient confidentiality
- Pediatric phlebotomy
- Venipuncture
- Blood collection techniques
- Sample and specimen collection
- Specimen labeling procedures
- Adaptable to change
- Specimen handling
- HIPAA
- Infection control
- Medical terminology
- Sample collection
- Recording data
- Patient identification accuracy
- Record keeping proficiency
- Diagnostic testing
- Quality control guidelines
- Medical records maintenance
- Medical records review
- Phlebotomy tech
- Sanitation and sterilization
- Skin puncture techniques
- Donor screening
- Accurate labeling
- Patient care
- Staff management
- Paperwork processing
- Medical testing
- HIPAA compliance
- Patient support
- Health and safety
- Patient preparation
- Quality assurance
- Emergency response training
- Specimen preparation
- Patient assessment
- Medical records management
- Hemoglobin testing
- Regulatory compliance
- Medical office administration
- On-site testing
- Medical records handling
- Specimen collection and storage
- Venipuncture and capillary puncture
- Proper labeling
- Process improvement initiatives
- Communication
- Blood collection
- EMR recordkeeping
- Instrument sterilization
Certification
Registered Medical Assistant
Certified Phlebotomy Technician
CPR
Timeline
Certified Phlebotomy Technician
NEF Medical Services
12.2024 - Current
Registered Medical Assistant
NEF Medical Services
12.2024 - Current
High School Diploma - Education
Florida Career College