Shacarra Thomas

• Determines eligibility for Family Medicaid or Food Stamps, interviewing and communicating with clients while providing customer service.
• Records and evaluates personal data obtained from constituents.
• Records and evaluates personal data obtained from constituents.
• Keys in high volumes of data using standard office hardware and software.
• Collected and analyzed personal and financial information to make eligibility determinations.
• Determined applicable services and program resources for individual or family needs.
• Evaluated cases for signs of fraud.

• Support Firm attorneys with various duties for Personal Injury cases.
• Obtain pertinent information from clients, including treatment status, doctor appointment information, changes in medical care and/or work status, documents and records information.
• Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Communicated pertinent information to clients via phone, email, and mail.
• Revised and finalized letters, briefs, and memos.
• Contacted clients to schedule appointments and discuss progress of cases.
• Produced legal documents such as briefs, pleadings and appeals.
• Created weekly, monthly, and quarterly reports.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Interviewed clients to obtain information relevant to cases.

• Process and release inmates from jail; Enter warrants; Monitor GCIC terminal; Respond to GCICI/ NCIC hit request from other agencies
• Performs GCIC/nclc wanted person's inquiry on offenders admitted to the jail
• Place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies
• Process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe
• Process court orders to admit and/or release inmates from the jail
• Update inmate record upon receipt of case dispositions or court order
• Maintain inmate data, charge status and/or disposition in odyssey
• Validate GCIC/NCIC warrant entries
• Modify and cancel warrants on GCIC/NCIC and in odyssey
• Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies
• Clears/removes all invalid warrants entry from the GCIC/NCIC
• Conduct Criminal History background investigations via GCIC/NCIC computer terminals
• Perform customer service functions in person, by telephone, by email, or by mail.

• Answering phones, maintaining files, composing and sending correspondence, scheduling appointments and meetings, maintaining calendar and daily agenda, taking messages, greeting clients, and submitting time for therapist
• Making major company and client related decisions
• All general office duties and customer service.
• Liaised between clients and vendors and maintained effective lines of communication.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.

• Preparing pleadings, briefs, notice of filings, notice of hearings, redacting documents, filing legal documents, e-filing, maintain attorney calendar and appointment calendar
• Researching court documents and records, making court runs, taking calls from with inquiries from the public
• Operating email, switchboard and fax
• All general office duties and customer service
• Customer service, speaking with clients about case related issues.

Drafting correspondence, interviewing clients, filing, scheduling, drafting demand letters, requesting and receiving medical records, opening and maintain files

• Receiving and distributing communications; collecting and mailing correspondence
• Operating email, switchboard and fax
• All general office duties and customer service.

• Preparing pleadings, briefs, notice of filings, notice of hearings, redacting documents, filing legal documents, e-filing, maintain attorney calendar and appointment calendar
• Preparing discovery for clients, compiling and drafting client letters, interaction with clients, customer service via phone, handling mail, faxes and emails.