Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shacoby Boyd

Charlotte,NC

Summary

Experienced medical front office professional with strong organizational skills and a proven track record in coordinating patient care. Skilled in customer service, appointment scheduling, insurance verification, and administrative tasks. Effective communicator with a focus on maintaining efficiency and delivering high-quality patient support. Seeking to leverage expertise in a dynamic healthcare environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Device Sales Manager

Means Medical Supply, LLC.
03.2022 - Current
  • Managed accounts to retain existing relationships and grow share of business.
  • Reconciled billing discrepancies with regulatory agencies and finance department.
  • Brought in new leads consistently using strong prospecting and networking abilities.
  • Identified new market opportunities through thorough research and analysis, expanding sales territories.

Registered Medical Assistant

Charlotte Gastroenterology & Hepatology
02.2021 - 03.2022
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Surgery Scheduling Coordinator

Urology Specialist
08.2019 - 02.2021
  • Assisted with medical coding and billing tasks.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Verified insurance coverage and obtained pre-authorizations.

Patient Access Intake Specialist

CMG (New Season) Methadone Clinic
07.2014 - 08.2019
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Greeted and assisted patients with check-in procedures.
  • Verified patient insurance eligibility and entered patient information into system.

Education

Certificate Of Completion - Medical Assisting

San Joaquin Valley College
Visalia, CA
09.2011

High School Diploma -

Brittain Academy
Pinckney, Michigan
06.2006

Skills

  • Multi-Line Telephone System Operation
  • Case Management
  • Epic Systems
  • Allscripts
  • HIPAA Compliance
  • Appointment Scheduling
  • Insurance Coverage Verification
  • Patient Health Information Access
  • Checking in patients
  • Medical Records Verification
  • Verifying insurance

Certification

BLS and CPR

Timeline

Medical Device Sales Manager

Means Medical Supply, LLC.
03.2022 - Current

Registered Medical Assistant

Charlotte Gastroenterology & Hepatology
02.2021 - 03.2022

Surgery Scheduling Coordinator

Urology Specialist
08.2019 - 02.2021

Patient Access Intake Specialist

CMG (New Season) Methadone Clinic
07.2014 - 08.2019

Certificate Of Completion - Medical Assisting

San Joaquin Valley College

High School Diploma -

Brittain Academy

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