Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shadeya Ludvig

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic,adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. I'm a very hard and fast leaner.Love meeting new people from all over the world,Customer service is big in my life.

Overview

4
4
years of professional experience

Work History

Hostess/Table Busser

Longhorn Steakhouse
Orlando, FL
01.2025 - Current
  • Verified reservations and wait times with customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Directed patrons to lounges and waiting areas.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Stocked server areas with supplies before, during and after shifts.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.

Restaurant Team Member

McDonald's Restaurant
Orlando, FL
11.2023 - 01.2025
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Collected money, made change and counted out register at end of shift.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.

Busser and Server

Cruz Bay Landing
Saint Thomas, Virgin Island
01.2023 - 08.2023
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Provided assistance to other bussers or waitstaff when needed.
  • Provided quick and efficient clearing of tables between courses.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Greeted customers and answered questions about menu items.
  • Bussed and reset tables in an orderly fashion.

Coffee Shop Worker

Coffee Roasters and Tea Merchants
Saint Thomas, Virgin Islands
06.2023 - 07.2023
  • Summer Enrichment Job
  • Operated cash registers and credit card machines for transactions.
  • Ordered food items from vendors as needed.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Utilized POS system to receive and process customer payments.
  • Sanitize work surfaces on a regular basis using approved cleaning solutions.
  • Tracked daily sales figures for reporting purposes.
  • Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.

Office Clerk

Legislature Office
Saint Thomas
06.2022 - 08.2022
  • Greeted customers, answered inquiries, and directed them to the appropriate department.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Answered telephones, directed calls, and took messages.
  • Summer Job Program with the Senators

Front Desk Agent

Lindbergh Bay Villas
Saint Thomas, Virgin Islands
05.2021 - 08.2021
  • Summer Enrichment Hospitality Job
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Assisted with check-in and check-out procedures for guests.
  • Kept records of room availability and guest accounts, manually or using computers.

Education

High School Diploma -

Colonial High School
Orlando, FL
06-2024

Skills

  • Automated telephone systems
  • Credit and cash payments
  • File management
  • Microsoft office
  • Cash handling
  • Listening skills
  • Front office support
  • Hospitality service expertise
  • Hospitality services
  • Customer service
  • Fast Learner
  • Ability to handle obstacles
  • Working Skills in Restaurant or Deli Field

Timeline

Hostess/Table Busser

Longhorn Steakhouse
01.2025 - Current

Restaurant Team Member

McDonald's Restaurant
11.2023 - 01.2025

Coffee Shop Worker

Coffee Roasters and Tea Merchants
06.2023 - 07.2023

Busser and Server

Cruz Bay Landing
01.2023 - 08.2023

Office Clerk

Legislature Office
06.2022 - 08.2022

Front Desk Agent

Lindbergh Bay Villas
05.2021 - 08.2021

High School Diploma -

Colonial High School
Shadeya Ludvig