SHACOYA HANKINSON
Charlotte,NC
Summary
Experienced with clinical supervision, particularly in managing nursing staff and patient care. Utilizes strong organizational skills and clinical knowledge to enhance team performance and patient satisfaction. Track record of effective leadership and problem-solving in fast-paced healthcare environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Event Medicine RN (PRN)
Atrium Health
Charlotte, NC
05.2025 - Current
- Provide emergency and acute care services at large-scale events and community venues
- Perform rapid assessments, triage, and stabilization in dynamic, non-traditional settings
- Collaborate with EMS and interdisciplinary teams to ensure continuity of care
- Administered medications and monitored patient responses to treatment plans.
- Implemented evidence-based protocols to improve patient outcomes and enhance safety measures.
Clinical Nurse Supervisor
Atrium Health
Charlotte, NC
12.2024 - 12.2025
- Oversaw daily clinical operations and staff performance in a fast-paced healthcare setting
- Managed staffing, scheduling, and workflow to ensure optimal patient care delivery
- Led performance management, including evaluations and corrective actions
- Ensured compliance with regulatory standards, policies, and procedures
- Supported onboarding, training, and professional development of nursing staff
- Implemented patient care strategies that improved overall patient satisfaction scores.
Patient Flow Coordinator, RN (PRN)
Novant Health
Charlotte, NC
05.2024 - 06.2025
- Coordinated patient placement and interfacility transfers
- Optimized throughput and bed utilization across hospital systems
- Collaborated with multidisciplinary teams to align patient needs with resources
- Monitored patient flow metrics to identify bottlenecks and enhance service efficiency.
- Collaborated with multidisciplinary teams to optimize care transitions and discharge planning.
Emergency Department / Vascular Access RN (PRN)
Atrium Health
Charlotte, NC
09.2021 - 12.2024
- Delivered emergency care in high-acuity environments with strong clinical judgment
- Performed triage, medication administration, and patient reassessments
- Specialized in ultrasound-guided IVs, midlines, and PICC line placement
- Served in charge nurse role, delegating tasks and supervising support staff
- Provided patient education across the continuum of care
Clinical Care Manager
United Healthcare
Charlotte, NC
09.2022 - 02.2023
- Managed care for medically complex patients across care settings
- Conducted utilization reviews and coordinated authorizations
- Addressed barriers to care and improved patient outcomes
- Led interdisciplinary teams to coordinate patient care and improve health outcomes.
- Managed complex cases, ensuring compliance with healthcare regulations and best practices.
- Streamlined communication between healthcare providers, patients, and families to enhance service delivery.
- Analyzed patient data to identify trends and optimize resource allocation within the team.
Contract & Travel Nursing Experience
Various Locations
01.2020 - 01.2022
- Emergency Department RN, Interventional Radiology RN, and COVID-19 Clinic Lead
- Delivered patient care across diverse, high-volume acute care environments
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Clinical Nurse I (Emergency Department)
Atrium Health
Charlotte, NC
07.2019 - 08.2020
- Provided emergency care in a 40-bed ED
- Performed triage, assessments, and medication administration
- Administered emergency care to patients in high-pressure situations, ensuring timely interventions.
- Monitored vital signs and assessed patient conditions for changes requiring immediate action.
- Educated patients and families on health management strategies post-discharge.
- Collaborated with multidisciplinary teams to develop and implement effective patient care plans.
Certified Nursing Assistant II
Atrium Health
Charlotte, NC
05.2017 - 07.2019
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and basic medical procedures, enhancing team efficiency.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Education
Doctor of Nursing Practice (DNP) - Leadership
Jacksonville University
Jacksonville, FL12-2027
Bachelor of Nursing -
North Carolina A&T State University
Greensboro, NC07.2021
Associate of Science in Nursing -
Central Piedmont Community College
Charlotte, NC05.2019
Bachelor of Arts - Sociology & Criminal Justice
Augusta State University
Augusta, GA05.2011
Skills
- Emergency & Trauma Nursing
- Vascular Access (PICC, Midline, Ultrasound-Guided IVs)
- Clinical Leadership & Supervision
- Patient Flow & Bed Management
- EPIC, Cerner, Meditech, FirstNet
- Omnicell/Pyxis
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
Certification
- Registered Nurse (Compact – NC, CA)
- BLS, ACLS, PALS
- NIH Stroke Scale (NIHSS)
Timeline
Event Medicine RN (PRN)
Atrium Health
05.2025 - Current
Clinical Nurse Supervisor
Atrium Health
12.2024 - 12.2025
Patient Flow Coordinator, RN (PRN)
Novant Health
05.2024 - 06.2025
Clinical Care Manager
United Healthcare
09.2022 - 02.2023
Emergency Department / Vascular Access RN (PRN)
Atrium Health
09.2021 - 12.2024
Contract & Travel Nursing Experience
Various Locations
01.2020 - 01.2022
Clinical Nurse I (Emergency Department)
Atrium Health
07.2019 - 08.2020
Certified Nursing Assistant II
Atrium Health
05.2017 - 07.2019
Doctor of Nursing Practice (DNP) - Leadership
Jacksonville University
Bachelor of Nursing -
North Carolina A&T State University
Associate of Science in Nursing -
Central Piedmont Community College
Bachelor of Arts - Sociology & Criminal Justice
Augusta State University
SCHOLARLY WORK & PRESENTATIONS
Research Presentation
- Sigma Lambda Rho Chapter-at-Large Nursing Research Symposium | May 2025
LEADERSHIP & COMMITTEES
Atrium Health
- Unit-Based Council, Chair | Aug 2023 – Dec 2024
- Procedural Service Line Council | Aug 2023 – Dec 2024