Shad Jones

Supervised and directed key processes from start to finish. Worked directly with the owners or their representatives. Overseen, all tasks were done correctly and in a timely manner. Reviewed all blueprints, submittals, and specifications before and during the job. Scheduled and worked with all other trades from start to finish to complete the project. Completed large and small projects with success.

• Supervised daily activities for teams ranging from 5 to 50 employees.
• Streamlined processes to boost efficiency.
• Kept precise documentation of employee performance metrics.
• Addressed customer issues promptly while maintaining satisfaction.
• Evaluated routine employee output for development opportunities.
• Achieved cost efficiency with unwavering service standards.
• Facilitated meetings every week to address project timelines.
• Created new strategies for improving customer service standards within the organization.

• Assessed opportunities for off-site construction to enhance efficiency.
• Generated creative solutions to elevate team productivity.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Executed problem-solving strategies with high-level technical knowledge.