Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Shad Molck

Shad Molck

Pinson,AL

Summary

Experienced sales and coaching professional with a passion for leading high-performing teams to exceed expectations. Seeking a role with a reputable company that values consistent profitability, long-term relationships, and superior business ethics. Proficient in business office communication technologies such as cloud-based solutions, VMware, wireless data, and VoIP architecture. Skilled in market targeting, needs identification, effective product presentation, and closing deals with proven profitability. Expertise in sales processes for both business and consumer markets, able to persuade investments in technology solutions by emphasizing product benefits and necessity. Seeking a partnership with a company that shares a commitment to excellence and upholding high personal and business values.

Overview

22
22
years of professional experience

Work History

Manager of Account Management

Momentum
03.2023 - Current
  • Led a team of 8 Account Executives from basic to senior level
  • Responsible for ensuring the team meets its upsell and renewal quotas each month
  • Work with large SP's to present Avaya solutions to their customers and channel teams
  • Developed a sales training model to help my team achieve consistent results using 'give value first' mantra
  • Weekly sales coaching and role plays with my team to ensure success
  • Exceeded 100% of quota in 2024 for both upsell and renewals
  • Extensive use of SalesForce for reporting and activity tracking
  • Worked with senior level management to ensure goals were met
  • Travel with reps in territory to customer meetings and events
  • Manage expenses, time cards, training, and compliance of my team

Field Sales Manager

AT&T's Avaya Sales Center
03.2018 - 02.2023
  • Promoted from within to lead a nationwide team of 10-12 sellers
  • Responsible for ensuring the team meets its goals for Avaya UCaaS, CCaaS, DaaS, HaaS, and Subscription
  • Work with large SP's to present Avaya solutions to their customers and channel teams
  • Developed a sales training model to help my team achieve consistent results using 'give value first' mantra
  • Weekly sales coaching and role plays with my team to ensure success
  • Exceeded 100% of quota ($40 million annually) in 2018, 2020, and 2021
  • Utilize SalesForce for reporting and activity tracking
  • Travel with reps in territory to customer meetings and channel partner events
  • Work with AT&T and Avaya leadership to properly align with corporate strategies for both entities
  • Manage expenses, time cards, training, and compliance of my team
  • 2Q 2021 Peak Performer Award Recipient (only 1 per quarter company wide)

Territory Manager (Gulf States)

AT&T's Avaya Sales Center
07.2011 - 03.2018
  • Responsible for selling both UC and SME Avaya Solutions for all AT&T market segments in the Gulf States (AL, MS, LA)
  • Developed relationships with both the AT&T channel partners and end user customers
  • Consulted with customers to design complete communications solutions including network, security, telephony and data equipment
  • Present solutions to end user customers, boards of directors, C suite and other decision makers
  • Increase revenue within existing accounts as well as 'greenfield' hunting (60-40)
  • Weekly reporting to management within SalesForce for funnel and pipeline commits
  • Consistently over 100% of SME goal
  • 109% attainment in 2016 ($900,000 over quota)

Senior Account Executive

Cavalier Business Communications
01.2011 - 07.2011
  • Hired to seek and close new business customers by cold calling, referrals, networking, etc.
  • Create and execute a market strategy and report weekly, monthly, and yearly production to management
  • Utilized multiple channels of revenue including business partner and referral partner leads and sales
  • Created card-based lead tracking system that was implemented by VP of Sales
  • Consistently met or exceeded monthly quota
  • Hoover Chamber of Commerce Ambassador

Senior Business Productivity Advisor

Blue Ocean Technologies
05.2007 - 01.2009
  • Hired to increase sales to this start-up company by cold calling, referrals, networking, etc.
  • Implemented new marketing structure including web ads, video media, constant contact, website restructuring and other methods
  • Gained intensive knowledge of core product which is an all in one IP PBX based on SIP technology
  • Designed and implemented (project management) large scale multi-site VoIP systems including POE switches, endpoints, racks, fiber, T1's, and MPLS
  • Conducted quarterly seminars for core product
  • Applied complex technology to common business problems to increase efficiency, lower cost, and generate more revenue for my customers
  • Generated over $310,000.00 in new business sales in 5 months
  • Exceeded all sales goals for first year
  • Hoover Chamber of Commerce Ambassador

Communications Consultant/Account Executive

Slappey Communications, Inc
01.2005 - 05.2007
  • Responsible for direct sales to business customers by using consultative selling techniques
  • Expanded a productive territory and secure new commerce through cold calling, networking and referrals
  • Helped existing customers explore and implement new technology to increase business efficiency
  • Merged ODBC compliant databases with CTI technology using TAPI interface and OAI stream technology
  • Increased presence management for customers by implementing IP/SIP network solutions
  • Worked with large multi-location businesses to bring unification and operating efficiency through Frame Relay, MPLS, and Point to Point T-1 networking
  • Increased C-Level executive awareness of critical business processes through qualitative and quantitative tools and reporting
  • Maintained high level awareness on new technologies by attending training classes, seminars, webinars, channel support, and local training and research
  • Generated over $500,000.00 in new business sales
  • Salesman of the month 5 out of 12 months
  • Exceeded sales goal by $150,000.00
  • Winner of Summer Sales Incentive Trip Contest
  • Winner of Philippians 2:2 Award for 2005

Direct Account Executive

Southern LINC
05.2003 - 01.2005
  • Responsible for direct sales to business customers by using consultative selling techniques
  • Secured new accounts through cold calling, networking and referrals
  • Increased existing major account revenue through strategizing, planning and assisting customers with profit generation
  • Utilized business technology tools for producing statistical reports and presenting opportunities for prospective customers
  • Cultivated, managed, trained, provided service to and retain existing major account customers with innovative product information and advancements
  • Maintained personal accountability to customers for their complete satisfaction of product
  • Self-educated on marketplace, products/services and research through literature, extranet, sales advocates and internet resource material
  • Promoted and affirmed interoffice relations; thereby encouraging good-will and collaboration as a team
  • Consistently exceeded monthly sales goals
  • J2ME Java Certified
  • Winner of 2004 Los Cabos, Mexico Sales Incentive Trip
  • Ranked among the top ten DAE's in YTD Net Revenue ($25,035.00)

Education

Ministerial Credentials -

Berean School of the Bible
01.2004
GPA: 3.7

Some College (No Degree) - Business

Jefferson State Community College, Birmingham, AL

H.S. Diploma -

Minor High School, Adamsville, AL
05.1996
  • Golf team captain 2 years in a row
  • Art Club Member for 3 years
  • GPA: 3.2

Skills

  • Customer satisfaction
  • Staff development
  • CRM proficiency
  • Revenue generation
  • Account growth
  • Teamwork and collaboration
  • Customer relationships
  • Client relationship building
  • Relationship building and management
  • Goals and performance
  • Team Training
  • Strategic planning
  • Strategic account planning
  • Sales reporting
  • Management collaboration
  • Sales development

Accomplishments

Created "Give Value First" Sales Strategy

Presidents Club Winner

Winner of Peak Performer Award

Sales MVP

Consistently Over 100% in All Metrics

Sustains Exceptional Team Culture

Timeline

Manager of Account Management - Momentum
03.2023 - Current
Field Sales Manager - AT&T's Avaya Sales Center
03.2018 - 02.2023
Territory Manager (Gulf States) - AT&T's Avaya Sales Center
07.2011 - 03.2018
Senior Account Executive - Cavalier Business Communications
01.2011 - 07.2011
Senior Business Productivity Advisor - Blue Ocean Technologies
05.2007 - 01.2009
Communications Consultant/Account Executive - Slappey Communications, Inc
01.2005 - 05.2007
Direct Account Executive - Southern LINC
05.2003 - 01.2005
Minor High School - H.S. Diploma,
Berean School of the Bible - Ministerial Credentials,
Jefferson State Community College - Some College (No Degree), Business

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Shad Molck