Shad Young, MBA, BSN, RN
Jackson
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
27
27
years of professional experience
Work History
Director of Clinical Informatics – WI Acute Care
Advocate Aurora Health Care
01.2021 - Current
- Leadership and oversight of the regional clinical informatics operations team.
- Oversees the alignment of clinical informatics initiatives to align with market, regional and enterprise strategic goals.
- Directs and executes the clinical informatics strategy to advance health informatics technology, clinical initiatives, end user support, clinical workflow optimization and ongoing education.
- Lead regional informatics initiatives.
- Collaborates with leaders across the market, region and enterprise, across all care settings, to identify opportunities for efficiency and improvement in our clinical systems, and to gain support for various clinical technology initiatives.
- Collaborates with the informatics leaders across the region to ensure alignment with change management activities and adoption.
- Champions change to continuously drive improvement to clinical systems adoption, improvement, optimization, and innovation.
- Provides clinical informatics expertise to a variety of clinically led IT programs, initiatives, projects, committees and councils.
- Acts as the clinical informatics lead throughout the lifecycle of clinical technology projects.
- Directs clinical informatics activities around the analysis, design and testing related to clinical systems.
- Reviews metrics for success and provides feedback at both the local and system level to ensure improved processes over time.
- Drives quantitative quality measures and approves the strategic direction of data collection and analysis to identify business needs, perform trend calculations and produce recommendations and consultation which guide business decision to optimize electronic health record safety, usability, integration, and operational support.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
Manager of Clinical Informatics
Advocate Aurora Health Care
01.2018 - 01.2021
- Drives, manages and continually evaluates the delivery of standardized clinical workflow adoption, optimization of and transformation within the electronic health record as well as associated health information technology ensuring needs of the clinical end user are reflected.
- Leads and facilitates the improvement and standardization of systems, processes and procedures that provide quality, safe patient service and improve the overall patient experience. Assists in directing clinical workflow redesign to support system standardization.
- Manages the implementation and delivery of clinical informatics projects in collaboration with leadership across the system to identify opportunities and develop and prioritize projects.
- Partners with the system, clinical leadership, and various leaders/teams/departments to align objectives with Advocate Aurora’s strategic goals.
- Identifies business needs, trends and recommendations though oversight of clinical data collection, analysis and monitoring to guide business decisions.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
Clinical Informatics Educator
Aurora Medical Center Grafton
01.2010 - 01.2018
- Define, validate, create, and train Epic SmartChart to the providers and staff of Advocate, Aurora Healthcare.
- Evaluate and optimize patient care workflows, both inpatients as well as crossover from outpatient care settings.
- Credentialed in Epic Anesthesia, OpTime, Stork, ASAP and Inpatient Physician.
- Nearly 19 years of Epic experience, both in clinical usage as well as workflow design and training.
Registered Nurse - Oncology Nurse Specialist
Aurora Advanced Healthcare, S.C.
01.2007 - 01.2010
- Provide complex cancer and blood disorder treatment plans coordinated with a multidisciplinary team.
- Medication Purchasing Coordinator working with a budget exceeding $13 million in 2009 utilizing IREQ and ORMED purchasing programs.
- Develop patient teaching techniques to improve patient understanding of the disease process and treatment plan specifies.
- Analyze EHR and patient care workflows to maintain highly efficient and patient focused care.
Registered Nurse - Clinical Float
Advanced Healthcare, S.C.
01.2000 - 01.2007
- Provided primary and specialty specific nursing in a large multispecialty clinic system.
- Specialized in Urgent Care/Walk-in Clinic including Worker’s Compensation cases.
- Demonstrated flexibility to the Float RN position by traveling to 9 different clinics to provide excellent patient care.
- New Physician and Employee Orientation Coordinator providing in-depth, efficient, and knowledgeable experience with EPIC EMR and clinic policies and procedures.
- Provided scheduling coverage during Supervisor absence.
- Generalized Departmental EPIC/IT support for co-workers and physicians.
Registered Nurse - MCU/ICU
Community Memorial Hospital
01.1998 - 01.2000
- Provided competent nursing care to meet the needs of the diverse patient population and application of technical skills for an acute care setting.
- Demonstrated strong leadership and communication skills as a Charge Nurse in an acute care setting.
- Motivated member of the Documentation Task Force, assigned to create a documentation workflow for newly admitted patients.
Education
Master of Business Administration - Healthcare Leadership
Fitchburg State University
05-2025
Bachelor of Science - Nursing
University of Wisconsin-Oshkosh
Skills
- Highly efficient with EPIC, Excel, PowerPoint, MS Word
- Passionate about team building, positive growth and innovative culture
- Detail oriented organization, searching for efficient pathways with a focus on stewardship for Advocate, Aurora Healthcare
- Strategic planning
- Decision-making
- Relationship building
- Operations management
Timeline
Director of Clinical Informatics – WI Acute Care
Advocate Aurora Health Care
01.2021 - Current
Manager of Clinical Informatics
Advocate Aurora Health Care
01.2018 - 01.2021
Clinical Informatics Educator
Aurora Medical Center Grafton
01.2010 - 01.2018
Registered Nurse - Oncology Nurse Specialist
Aurora Advanced Healthcare, S.C.
01.2007 - 01.2010
Registered Nurse - Clinical Float
Advanced Healthcare, S.C.
01.2000 - 01.2007
Registered Nurse - MCU/ICU
Community Memorial Hospital
01.1998 - 01.2000
Master of Business Administration - Healthcare Leadership
Fitchburg State University
Bachelor of Science - Nursing
University of Wisconsin-Oshkosh
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