SHADACIA CHIMILIO
SAN BERNARDINO,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Registered Veterinary Technician
Banfield Animal Hospital
Fontana, CA
09.2023 - Current
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Delivered excellent service to pet owners to drive repeat business.
- Administered vaccinations according to established protocols.
- Managed inventory control of pharmaceuticals and other medical supplies used in the clinic.
- Monitored anesthesia levels during surgery and provided post-surgical recovery support.
- Educated pet owners on proper nutrition, preventive healthcare measures and home care techniques to promote good health in their pets.
- Assisted veterinarians in performing medical procedures and treatments, such as administering medication, drawing blood, and taking vital signs.
- Prepared surgical instruments for sterilization and maintained a clean operating environment during surgeries.
RVT/Veterinary Receptionist
Lincoln Veterinary Clinic
Riverside, CA
10.2022 - 06.2023
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Processed payments from clients including cash, credit cards, and checks.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Straightened up waiting room to maintain neat and organized space.
- Gathered, transcribed and typed medical information into charts.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Veterinary Receptionist
Rancho Regional animal hospital
Rancho Cucamonga, CA
04.2022 - 07.2022
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Processed payments from clients including cash, credit cards, and checks.
- Filed medical records in an organized manner for easy access when needed.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
- Worked with clients to processes all financial transactions.
- Greeted clients and their pets upon arrival at the clinic.
- Ordered office supplies as needed and maintained a clean reception area.
- Performed basic bookkeeping functions such as balancing accounts receivable and payable records.
Education
Bachelor of Science - Nursing
West Coast University
Ontario, CA03-2027
Associate of Science - Veterinary Technology
Platt College-Ontario
Ontario, CA09-2022
Skills
- Preventative Care
- Animal Restraint
- Medication Dispensing
- Medical Record-Keeping
- Record Request Management
- Veterinary Medical Records Software
- Attention to Detail
- Appointment Scheduling
- Payment Processing
- Customer Service
- Follow-Up Calls
- Prioritization
- File Organization
- Telephone Management
- Chart Updating
- Telephone Etiquette
- Effective Multitasking
Timeline
Registered Veterinary Technician
Banfield Animal Hospital
09.2023 - Current
RVT/Veterinary Receptionist
Lincoln Veterinary Clinic
10.2022 - 06.2023
Veterinary Receptionist
Rancho Regional animal hospital
04.2022 - 07.2022
Bachelor of Science - Nursing
West Coast University
Associate of Science - Veterinary Technology
Platt College-Ontario
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