Hi, I’m
Shadade Powell
Plantation,FL
Summary
Knowledgeable activities team member committed to providing quality programming to diverse range of individuals. Skilled in leading engaging activities, organizing events and developing creative solutions to best serve needs. Approached each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level activity assistant position. Ready to help team achieve company goals.
Overview
5
years of professional experience
1
Certification
Work History
Plantation Nursing & Rehab Center
Activities Assistant
12.2022 - Current
Job overview
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Improved residents'' physical wellbeing by coordinating exercise programs tailored to individual abilities and needs.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Ordered and maintained all recreational equipment.
- Kept athletic and games equipment and facilities organized and maintained.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Collaborated with other recreation staff in developing new recreational activities.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Transported and escorted program participants to and from activities and on field trips.
- Assisted with bathing, dressing and grooming, allowing residents to maintain independence and dignity.
- Assisted with physical therapy exercises to help residents regain strength and mobility.
- Evaluated supplies and requested purchases to meet activity plans.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Scheduled movies, entertainment, and other special events.
- Provided emotional support and companionship to improve quality of life for residents.
- Engaged residents through events, small groups, and personal attention.
Dillard's Department Store
Sales Associate
02.2019 - 10.2021
Job overview
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Massey Yardley Chrysler Dodge Jeep Ram FIAT
Receptionist
04.2019 - 10.2020
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Reduced incoming call response time by implementing an effective call routing system.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected payments, processed transactions and updated relevant records.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered central telephone system and directed calls accordingly.
Education
Plantation High School, Plantation, FL
High School Diploma
05.2023
Skills
- Enrichment Program Development
- Program Development
- Resident Support
- Senior Living Experience
- Event Coordination
- Event Planning
- Customer Service
- Group Dynamics
- Emotional Support
- Group Discussions
- Composure and Emotional Control
- Customer and Service-Oriented
- Decision-Making
- Collaboration and Teamwork
- Special Needs Client Assistance
- Activities of Daily Living
- Problem-Solving
- Documentation and Recordkeeping
- Decision Making
- Team Collaboration
- Multitasking
- Attention to Detail
- Relationship Building
- Conflict Resolution
Certification
- Licensed Security License Class D -
- CPR/AED : Adult, Infant + Standard First Aid(BLS)
- Water Safety for Parents Caregivers
- Sexual Harassment
Timeline
Activities Assistant
Plantation Nursing & Rehab Center
12.2022 - Current
Receptionist
Massey Yardley Chrysler Dodge Jeep Ram FIAT
04.2019 - 10.2020
Sales Associate
Dillard's Department Store
02.2019 - 10.2021
Plantation High School
High School Diploma
- Licensed Security License Class D -
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