Shadae Pinnock

• Performed routine evaluations of each patient's status, needs, and preferences.
• Delivered emotional support to patients and families during challenging times.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Administered controlled narcotics, and performed catheterizations.
• Obtained patient vital signs and input/output measurements from inpatients.
• Monitored patient health conditions to report changes to assigned physicians.
• Collaborated with the interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Assisted with admissions, appointments, transfers, and discharges.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Coordinated patient transfers to other facilities.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Cared for wounds, provided treatments, and assisted with procedures.

• Providing private-duty nursing within the home setting to pediatric patients
• Act as a substitute for school nurses in the clinics of middle schools in the Bergen County school district.
• Responsible for assessing and treating student health needs related to health needs, daily medications, asthma, and diabetes management.
• Tend to the daily needs of students including toileting and feeding.
• Aided in bolus G-Tube feedings, peg tube care, and assessment for the one-to-one patient within the school setting
• Ensure daily transport of students via school bus to and from school to home.
• Documented treatments delivered, medications and feedings administered.
• Anticipated care needs for non-verbal patients within the school environment of children with special needs.

• Oversaw that all patient plans of care sent to the Physician are within compliance
• Bridged the gap between Physicians and Nurses for signed POC on time for insurance compliance
• Maintained an updated medication profile to be sent to patient's homes
• Tracked and managed pertinent patient seizure logs, vent logs and medication records logs to patients' homes for audits.
• Fixed identified issues to improve workflows for field RN supervisors in collaboration with the director of nursing.
• Developed corrective action plans to improve the overall turnaround time for trimonthly care plans.
• Maintained a neat, tidy work environment for patient charts and records in the office.
• Managed quality assurance initiatives.
• Supported audit preparation by organizing charts, and conducting internal audits to ensure documentations were in par with state guidelines.

• Recruited and assigned qualified skilled nurses to homecare patients.
• Lead interaction with families/patients to improve service experience.
• Ensured client information was configured correctly in Healthtrust Global database.
• Outsourced referrals for the acquisition of new patients through outreach and referral programs.
• Supervised team with weekly meetings, huddles and training.
• Scheduled nurses to suitable families as authorized by health insurance directives.
• Directed communication among families, nurses, and insurance providers.
• Developed strong working relationships with management and executive team through effective scheduling and communication skills.
• Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
• Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.

Worked closely with manager and supervisor to plan and coordinate schedules for new and existing caseloads of 30 patients..

• Managed daily scheduling conflicts to reduce gaps in homecare shift coverage and support full shift-coverage.