Shadai Payne
New York,NY
Summary
Dedicated Administrative professional 10+ years of front office and secretarial management skills Offering comprehensive background in scheduling, events coordination, and use of a multi-line phone system as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
19
19
years of professional experience
Work History
Parent Coordinator
NYC Department Of Education
New York, New York
11.2015 - Current
- Plans, promotes and manages parent workshops , newsletters, and events on assisting children in attaining academic success
- Collaborates with community program leaders and advocates to make resources accessible to 400+ students and families in need
- Performs various administrative functions, including filing paperwork, delivering mail, and preparing large volumes of copies
Case Manager DYCD
Catholic Charities Community Services
New York, NY
10.2012 - 12.2014
- Processed rental arrears grants for clients facing eviction after completing a needs assessment review
- Increased quarterly enrollment from projected 49 clients to 93 clients
- Entered client data and case notes into Catholic Charities online data entry system, as well as DYCD's online client tracking system
Student Advocate
Harlem Children's Zone
New York, NY
05.2004 - 10.2012
- Aided in the 98% graduation rate for my caseload of forty-five high school seniors
- Supervised 8 staff members, as Future's Academy Point Person
- Conducted weekly school and home visits
Education
Bachelor of Science - Psychology
New York University
New YorkSkills
- Multi-line phone use
- Travel and event coordination
- Social media Savvy
- Microsoft Office Suite
- Adaptable to new software
- Sunny disposition
Timeline
Parent Coordinator
NYC Department Of Education
11.2015 - Current
Case Manager DYCD
Catholic Charities Community Services
10.2012 - 12.2014
Student Advocate
Harlem Children's Zone
05.2004 - 10.2012
Bachelor of Science - Psychology
New York University
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