Shadaisia Palmer

Worked 6 different clinical rotations as part of the nursing curriculum, including Geriatrics, Mental Health, Orthopedics, Med-Surg, Pediatrics and Mother-Baby.

• Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.
• Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
• Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
• Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
• Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
• Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
• Administered medications via oral, IV, and intramuscular injections and monitored responses, ensuring patient safety and wellbeing.
• Performed regular rounds to check on well-being of patients.
• Provided an empathetic hand to patients and their families

• Responded to crisis situations with a calm and effective approach, implementing appropriate de-escalation techniques to ensure the safety of patients and staff.
• Provided ongoing support and education to patients and their families, addressing questions and concerns related to mental health treatment.
• Upheld strict confidentiality and privacy standards, ensuring the protection of sensitive patient information.
• Collaborated with a multidisciplinary team of healthcare professionals, including psychiatrists, nurses, and social workers, to coordinate and optimize patient care.
• Provided emotional support and encouragement to patients, fostering a therapeutic and empathetic environment conducive to their mental health recovery.

• Entered and processed patients' prescriptions into internal system
• Reviewed and verified patient information and insurance provider
• Information
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information
• Set up and modified patient profiles in IJA to include current information such as medications and insurance details
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

• Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication
• Worked closely with patients to deliver excellent and direct individualized patient care
• Delivered excellent patient experiences and direct care
• Maintained confidentiality of patient data and condition to safeguard health information.

• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
• Maintained proper drug storage procedures, registries, and records for controlled drugs
• Solved patient problems in-person or over telephone by aiding with placing orders, navigating systems, and locating items
• Maintained patient satisfaction with forward-thinking strategies focused on addressing patient needs and resolving concerns
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
• Set up and modified patient profiles in system to include current information such as medications and insurance details

• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Ensured medication safety with thorough verification of prescription orders and drug interactions.
• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.