Microscoft word
Shadara Wilson
K
Spring,TX
Summary
Dynamic professional with a proven track record at Cohap Outreach Corporation, excelling in office administration and fostering interpersonal relationships. Expertise in data entry and conflict resolution, significantly enhancing operational efficiency and team cohesion. Demonstrates a strong commitment to confidentiality and customer satisfaction, leveraging skills in Microsoft Office Suite and active listening to achieve organizational goals. Inputting ideas to improve the organization goals and standards.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Administrative Assistant
Cohap Outreach Corporation
12.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Event Coordinator
Cohap Outreach Corporation
12.2020 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Restaurant Cashier
Chipotle Restaurant
05.2024 - 10.2024
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Managed various responsibilities effectively, prioritizing tasks based on restaurant needs.
- Multi- tasking from cashier and floor work. Floor work included ( restocking shelf, picking up 50+ pound of trash, cleaning tables, chairs, upkeep restroom stalls.
- prioritizing on giving great customers service.
- food handle
- kept sanitation protocols
Cosmetic Services Assistant T
Chi Lonestar
08.2019 - 06.2020
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures
- intake and outtake forms
- skincare analysis
- skincare treatment
- brow treatment
- follow sanitation protocol
- kept area clean
- team supporter
Education
No Degree - Esthetician
Chi Lonestar
910 Richey Rd 05.2001 -
High School Diploma -
Klein Collins
20811 Ella Blvd. Spring, Tx 05.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Microsoft Word
Soft Skills:
Adaptability
Interpersonal Skills
Empathy
Conflict Management
Active Listening
Professional Appearance
Positive Attitude
Organization
Time Efficiency
Teamwork
Problem Solving
Customer Relationship Management (CRM) Systems
Clerical support
Customer service
Appointment scheduling
Time management
Customer and client relations
Meeting planning
Verbal communication
File organization
Reception oversight
Documentation and reporting
Recordkeeping
Scheduling
Task prioritization
Invoice processing
Excel spreadsheets
Minute taking
Documentation and recordkeeping
Report writing
Critical thinking
Microsoft outlook
Records management
Strong problem solver
Coordination
Microsoft PowerPoint
Bookkeeping
Quality assurance
Internet research
Staff motivation
Multi-line telephone systems
Visitor Check-in/Check-out
Office Supplies Management
Confidentiality
Time Management
Email Correspondence
Conflict Resolution
Professional Demeanor
Front Desk Operations
Microsoft Office Suite (Word, Excel, Outlook)
Appointment Booking Software
report inventory
Team Collaboration
Attention to details
scheduling Software (eg, Google Calendar, Microsoft Outlook)
Certification
Jun 2020
Software
Microscoft outlook
Microscoft excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Cashier
Chipotle Restaurant
05.2024 - 10.2024
Administrative Assistant
Cohap Outreach Corporation
12.2020 - Current
Event Coordinator
Cohap Outreach Corporation
12.2020 - Current
Cosmetic Services Assistant T
Chi Lonestar
08.2019 - 06.2020
Jun 2020
08-2019
No Degree - Esthetician
Chi Lonestar
05.2001 -
High School Diploma -
Klein Collins
05.2001 -