Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHADARRON SUTTON

CHARLOTTE,NC

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Care Coordinator/Authorization Specialist/Scheduling Specialist

Atrium Health
Charlotte, NC
01.2022 - Current
  • Educated patients on eligibility and affordability options by offering insightful information.
  • Provided detailed information about available services and requirements.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Patient Services Specialist

Atrium Health
Charlotte, NC
05.2021 - 01.2022
  • Inputted accurate patient insurance, billing and payment information in EPIC.
  • Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Drove proactive patient outreach activities to schedule appointments and follow-up on care and health maintenance.

Patient Safety Attendant- PRN

Atrium Health
Charlotte, NC
10.2019 - 10.2021
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Documented information in patient charts and communicated status updates to interdisciplinary care team
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery

Radiologist Secretary

Atrium Health
Charlote, North Carolina
11.2018 - 05.2021
  • Modified and improved filing systems and implemented new filing systems, improving efficiency 70%
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
  • Utilized Powerchart and IntelliSpace to manage and confirm patient data, such as insurance, demographic and medical history information

Education

High School Diploma -

Phillip O. Berry Academy Of Technology
Charlotte, NC
2011

Skills

  • Proficient in MS Word, Excel, PowerPoint
  • Multi-line phone talent
  • Data entry
  • HIPAA compliance
  • Medical terminology
  • Medical office administration
  • High accuracy
  • Charting and clinical documentation
  • Typing 40-50 WPM
  • Managing deadlines
  • File/records maintenance
  • Infection control and aseptic procedures

Certification

  • BLS Certified
  • CPI Certified

Timeline

Care Coordinator/Authorization Specialist/Scheduling Specialist

Atrium Health
01.2022 - Current

Patient Services Specialist

Atrium Health
05.2021 - 01.2022

Patient Safety Attendant- PRN

Atrium Health
10.2019 - 10.2021

Radiologist Secretary

Atrium Health
11.2018 - 05.2021

High School Diploma -

Phillip O. Berry Academy Of Technology

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SHADARRON SUTTON