Shadavia Johnson
Huger,SC
Summary
A results-oriented individual determined to produce excellence no matter the adverse situation. A well rounded and dependable team player with experience in customer satisfaction, shipping and receiving, quality, and inventory management. Continuous growth and improvement is something that I strive everyday to achieve.
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
9
9
years of professional experience
Work History
Cleaning Contractor
CEO
Huger
2024.06 - Current
- Scrubbed walls to remove dirt and grime.
- Performed weekly deep cleanings of restrooms and other common areas.
- Replaced light bulbs as necessary throughout the building.
- Assisted with special projects related to cleaning or maintenance when needed.
- Sanitized all high-touch areas using approved chemicals.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Monitored inventory levels of cleaning supplies and restocked shelves as needed.
- Disinfected furniture and equipment after use by customers or staff.
- Complied with OSHA regulations for hazardous material disposal.
- Followed safety protocols while performing tasks such as ladder climbing or chemical handling.
- Inspected rooms for damages before beginning work on them.
Fork Truck Operator/Warehouse tenant/ Assembler/Operator
Regal Logistics
2022.02 - Current
- Accurately sorting and labeling materials
- Tracking inventory and supplies
- Order filling
- Operating fork truck, pallet Jacks and other mobile equipment
- Data entry into operating systems
- Coordinate and schedule labor and equipment for projects.
- Set schedules for personnel.
- Supervise direct personnel and solve problems as they arise.
- Perform final quality inspections to make sure customer standards are met.
- Motivate and build team cohesiveness.
- Promote company culture.
- Responsible for keeping work area clean, orderly, and free of debris.
- Managed the safe movement of heavy objects around the warehouse environment.
- Attended mandatory training sessions related to safe operation of forklifts.
- Checked fuel levels and tire pressure prior to operating the forklift truck each day.
Manager
Neat and Clean LLC
2020.10 - 2021.02
- Responsibilities:
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed risk by developing and implementing effective risk management strategies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Manager's Assistant
MIXSON
Goose Creek, South Carolina
2020.06 - 2020.08
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Responded to customer issues to provide immediate resolution and improve retention.
- Drove customer feedback to deliver information to management for corrective action.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming calls and directed callers to appropriate department or employee.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Assisted in developing menus featuring seasonal ingredients from local suppliers.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
Room Attendant
Hampton Inn By Hilton
2016.06 - 2020.08
- Accurately complete routine paperwork.
- Prepare and plan my daily route.
- Greet and accommodate guests.
- Find and report issues as they are found.
- Develop and train other on proper techniques procedures.
- Perform daily tasks with attention to detail.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
- Folded laundry items such as sheets and towels according to established standards.
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
Education
High School Diploma -
Hanahan High School
Skills
- Inventory Management
- Time Management
- Microsoft Office
- Problem Solving
- Material Handling
- Attention to Detail
- Team Leadership
- Communication
- Customer Satisfaction
- Safety compliance
- Chemical handling
- Data entry
- Inventory tracking
- Vendor negotiation
- Customer service
- Hospitality
References
- Raiquan Wade, Analyst/Planner, 843-532-5153
- Brieana Clinton, District Manager, 443-915-7424
- Hiwatha Wickson, CEO, 843-826-8155
Timeline
Cleaning Contractor
CEO
2024.06 - Current
Fork Truck Operator/Warehouse tenant/ Assembler/Operator
Regal Logistics
2022.02 - Current
Manager
Neat and Clean LLC
2020.10 - 2021.02
Manager's Assistant
MIXSON
2020.06 - 2020.08
Room Attendant
Hampton Inn By Hilton
2016.06 - 2020.08
High School Diploma -
Hanahan High School