Shadd Foster
Tacoma,WA
Summary
Innovative Social Media Manager with 6 years of experience in branding, marketing and communications. Experience ranges from grassroots strategies as a stand up comedian to managing socials for one of the largest live entertainment chains in the United States. Strategically aligns sales objectives with marketing campaign strategy and brand imaging. Creates innovative approaches and succeeds in fast-paced, rapidly changing and deadline-driven environments.
Overview
10
10
years of professional experience
Work History
Social Media Contractor
Lilt Marketing
Tacoma, WA
01.2023 - Current
- Developed content focused on increasing both brand engagement and revenue
- Manage social media accounts for multiple non profit organizations
- Collaborate with state and city resources to promote outreach programs
Maintenance Technician
Real Property Managment Today
Puyallup, WA
03.2023 - 02.2024
- Performed regular maintenance and repairs on plumbing, electrical, heating, and air conditioning systems.
- Inspected buildings and grounds for safety hazards and code violations.
- Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
- Replaced lighting fixtures and installed new light bulbs as needed.
- Performed minor carpentry work such as installing shelves or repairing furniture.
- Maintained records of all maintenance activities performed on the property.
- Assisted in cleaning up debris from construction sites or landscaping projects.
- Installed drywall panels and painted interior walls when necessary.
- Responded to service requests from tenants in a timely manner.
- Operated power tools such as saws and drills to perform various repairs.
Social Media Manager
Fieldwork Phoenix
Phoenix, AZ
09.2022 - 01.2023
- Created and maintained social media postings and email calendars
- Promoted ads for market research studies
- Utilized Canva to draft and edit web content, news releases and handbooks to support company's public relations initiatives.
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Collaborated with other departments to ensure brand consistency across all channels.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
Social Media Manager
Bark Entertainment
Tacoma, WA
10.2021 - 01.2023
- Managed social media accounts for 7 comedy clubs, 2 bars and 1 cafe
- Created and managed strategic vision and plan for social channels to increase and retain follower engagement
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Managed the daily operations of all assigned social media accounts.
- Collaborated with other departments to ensure brand consistency across all channels.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Commented, liked and shared posts to increase visibility and engagement on various social platforms
- Monitored content and engagement trends, tested new strategies and communicated with key stakeholders to foster understanding of strategy and improvements
- Utilized analytics to drive online advertising and measure message reach.
Licensed Outbound Sales Agent
Allstate Insurance
Spanaway, WA
02.2021 - 09.2021
- Outbound sales calls/Customer Account Management
- Built strong knowledge of product line to assist customers in selecting products
- Answered incoming customer inquiries regarding product information and availability.
- Developed rapport with customers to identify needs and provide solutions.
- Demonstrated commitment to customer service by building productive relationships, resolving complex issues and boosting customer loyalty.
Forklift Operator/Customer Service Rep
Waste Connections
Puyallup
11.2018 - 03.2020
- Resolved customer inquiries, complaints and issues providing insightful solutions
- Navigated multiple systems to identify source of issue
- Observe and enforce all safety precautions at all times
Team Lead
Precision Concrete Cutting
Puyallup
10.2017 - 11.2018
- Tracked employee time and submitted accurate reports to prevent payroll delays
- Supervised team of 6 employees to maintain optimal performance and consistent operations
- Interacted with business owners to address on site concerns
Assistant Manager
Oil Can Henry's
Lacey, WA
01.2014 - 03.2017
- Highest Sales Average 10 Months in a Row
- Customer Service Mentor
- Performed oil changes and lubrication services on a variety of vehicles.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Installed new windshield wiper blades and checked tire pressure.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Tested batteries using specialized equipment such as digital multimeters.
- Diagnosed engine problems by performing visual inspections, listening for unusual noises or checking warning lights on the dashboard.
- Replaced spark plugs and ignition wires when necessary.
- Cleaned engine components such as carburetors, distributors and fuel injectors with appropriate solvents or solutions.
Education
Diploma -
Northwest Career & Technical High School
Associate of Arts - Graphic Media Design
Clover Park Technical College
Skills
- Social media
- Trend monitoring
- Content calendar management
- Event management
- Audience engagement
- Brand awareness
- Advertising
- Email marketing
- Content development
- Google Ads
- Hootsuite
- Canva
- Seat Engine
- Adobe Suite
- Coordinate promotions
- Content delivery
- Marketing team collaboration
- Photo and Video Editing
- Campaign Management
- Content Creation
- Content Development
- Digital Media
- Brand Promotion
- Post Optimization
- Analytics and Reporting
- Social Media Copywriting
- Promotional Campaigns
- Community Engagement
Timeline
Maintenance Technician
Real Property Managment Today
03.2023 - 02.2024
Social Media Contractor
Lilt Marketing
01.2023 - Current
Social Media Manager
Fieldwork Phoenix
09.2022 - 01.2023
Social Media Manager
Bark Entertainment
10.2021 - 01.2023
Licensed Outbound Sales Agent
Allstate Insurance
02.2021 - 09.2021
Forklift Operator/Customer Service Rep
Waste Connections
11.2018 - 03.2020
Team Lead
Precision Concrete Cutting
10.2017 - 11.2018
Assistant Manager
Oil Can Henry's
01.2014 - 03.2017
Diploma -
Northwest Career & Technical High School
Associate of Arts - Graphic Media Design
Clover Park Technical College
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