Shaddai Rubert
Lakeland,FL
Summary
Compassionate and dedicated Patient Transporter at Lakeland Regional Health Medical Center, skilled in patient communication and safety. Enhanced patient experiences by reducing anxiety during transport and ensuring timely arrivals. Trained new staff on protocols, fostering teamwork and professionalism in high-pressure environments. Certified in basic life support, committed to delivering exceptional care.
Offering positive attitude and dedication to learning and growth in healthcare environment. Brings understanding of patient care principles and aptitude for safely operating transport equipment. Ready to use and develop patient interaction and medical equipment handling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Transporter
Lakeland Regional Health Medical Center
Lakeland, FL
09.2024 - 09.2025
- Assisted patients with transportation to and from medical appointments, ensuring comfort and safety during transit.
- Coordinated schedules for patient transport, optimizing routes for efficiency and timely arrivals.
- Learned and adhered to safety protocols while handling patient transfers between departments.
- Collaborated with healthcare staff to facilitate smooth patient movement within the facility.
- Utilized communication skills to provide updates on patient status and transport needs to team members.
- Maintained cleanliness and organization of transport equipment and vehicles, enhancing operational readiness.
- Observed patient conditions during transportation, reporting any changes to nursing staff promptly.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Busser
LEGOLAND Florida
Winter Haven, FL
05.2022 - 09.2022
- Ensured cleanliness of dining areas by promptly clearing tables and resetting for new guests.
- Assisted waitstaff in delivering food and beverages to enhance guest experience.
- Maintained stock levels of utensils and supplies to support efficient service operations.
- Coordinated with kitchen staff to expedite food delivery during peak hours.
- Participated in training sessions to learn best practices in sanitation and customer service.
- Adapted quickly to changing priorities during busy shifts while maintaining composure.
- Contributed to team efforts by communicating effectively with colleagues and management.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
High School Diploma -
Candlelight Christian Academy
Lake Wales, FLSkills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Bedside manner
- Professionalism and ethics
- Basic life support certification
- Equipment moving
- Patient escorting
- Equipment disinfection
- Medical documentation
- Emotional support
Certification
- Certified Basic Life Support, Lakeland regional ,edical center - 2024/2025
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Patient Transporter
Lakeland Regional Health Medical Center
09.2024 - 09.2025
Busser
LEGOLAND Florida
05.2022 - 09.2022
High School Diploma -
Candlelight Christian Academy