Shaddia Garza
Neenah
Summary
Operates well in both individual and team capacities. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal and organizational skills to complete tasks.
Overview
3
3
years of professional experience
Work History
Retail Sales Advisor
H&M Hennes & Mauritz
Appleton, WI
11.2025 - 04.2026
- Fostered positive customer interactions through effective communication and problem-solving techniques.
- Facilitated seamless returns and exchanges, ensuring compliance with company policies and enhancing customer satisfaction.
- Executed cashier duties by processing payments accurately through Point of Sale system, contributing to efficient transaction flow.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Monitored inventory levels daily to maintain optimal stock availability, supporting uninterrupted sales operations.
Assistant Teacher
Play & Grow Learning Center
Greenville, Wisconsin
03.2025 - 06.2025
- Provided individualized attention to children, addressing unique learning needs and facilitating personal growth.
- Utilized age-appropriate educational materials and tools to enhance learning experiences and foster creativity in students.
- Developed and maintained a daily schedule that balanced structured activities with free play.
- Implemented health and safety protocols to ensure a clean and secure environment for all children.
- Prepared and served nutritious snacks and meals to promote healthy eating habits and support student well-being.
- Assisted in the transition of children during arrival and departure times, ensuring emotional support and comfort.
- Participated in ongoing professional development to stay current with early childhood education best practices.
Retail Sales Associate
Little Green Apple Hallmark
Appleton, Wisconsin
07.2024 - 03.2025
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner, enhancing overall customer satisfaction.
- Resolved customer complaints, transforming negative experiences into positive outcomes through proactive solutions.
- Utilized point-of-sale systems to process transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Facilitated returns and exchanges, reinforcing customer loyalty through effective resolution experiences.
- Maintained an organized and visually appealing sales floor by restocking merchandise and implementing effective display techniques.
- Supported store merchandising and layout planning, enhancing shopping experience and encouraging repeat customer visits.
Library Assistant
Fox Valley Technical College
Appleton, Wisconsin
09.2023 - 05.2024
- Assisted patrons in locating and checking out library materials, improving user experience through tailored support.
- Managed daily operations at the circulation desk, efficiently processing check-outs, returns, and renewals.
- Resolved patron inquiries and issues, fostering a positive library atmosphere and ensuring user satisfaction.
- Guided patrons in using library technology, including computers and online databases, to enhance research and information access.
- Utilized library management software to track circulation and manage patron records effectively.
- Supported the organization and maintenance of library collections, ensuring accurate cataloging and shelving of materials.
Education
High School Diploma - US
Berlin High School
Berlin05-2023
Skills
- Point-of-Sale Systems
- Customer Service
- Adaptability
- Inventory Management
- Sales Techniques
- Product Knowledge
- Communication Skills
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Playing instruments
- Practicing yoga
- Reading
- Writing
- Rollerblading
- Swimming
- Animal care (domestic and exotic)
Timeline
Retail Sales Advisor
H&M Hennes & Mauritz
11.2025 - 04.2026
Assistant Teacher
Play & Grow Learning Center
03.2025 - 06.2025
Retail Sales Associate
Little Green Apple Hallmark
07.2024 - 03.2025
Library Assistant
Fox Valley Technical College
09.2023 - 05.2024
High School Diploma - US
Berlin High School