Shaddrick Hewitt
Fort Worth,TX
Summary
Accomplished leader with a proven track record at Pilgrim Pride, adept in team supervision and enhancing productivity through effective problem-solving and staff development. Excelled in maintaining safety, fostering a culture of continuous improvement, and achieving project goals. Skilled in conflict resolution and mentoring, significantly boosting team performance and efficiency.
Overview
11
11
years of professional experience
Work History
Lead Person
Pilgrim Pride
06.2019 - 08.2024
- Collaborated with stakeholders to gather requirements and establish project priorities, ensuring alignment with overall company goals.
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Evaluated team performance regularly, providing constructive feedback for continuous improvement.
- Communicated progress updates frequently to upper management, maintaining transparency on project status and addressing any concerns proactively.
- Established best practices within department; promoting consistency and standardization across all team functions.
- Resolved conflicts within the team, fostering a healthy work environment focused on collaboration and mutual respect.
- Championed continuous learning opportunities; encouraging professional development and fostering a culture of growth and innovation.
- Provided ongoing support to team members by being accessible for questions or concerns while empowering them to take ownership of their responsibilities successfully.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
Scale Operator
Tyson Foods
09.2016 - 06.2019
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Operated weigh scales and issued tickets when necessary.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
Assistant Store Manager
Cefcostores
07.2013 - 09.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
Diploma - General Studies
Center High School
Center, TX05.2010
Skills
- Mentoring abilities
- Customer Focus
- Staff Development
- Influencing Others
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Cash Handling
- People Management
- Work Planning and Prioritization
- Safety
- Analytical Thinking
- Conflict Resolution
- Safety processes and procedures
- Team Supervision
- Documentation And Reporting
- Complex Problem-Solving
- Issue Resolution
- Evaluating Employee Work
Timeline
Lead Person
Pilgrim Pride
06.2019 - 08.2024
Scale Operator
Tyson Foods
09.2016 - 06.2019
Assistant Store Manager
Cefcostores
07.2013 - 09.2016
Diploma - General Studies
Center High School
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