Shaddrick Weaver
Shakopee,MN
Summary
Dedicated Delivery Driver experienced in enhancing customer satisfaction through timely and accurate deliveries. Improved operational efficiency through detail-oriented approach to warehouse shipping, receiving, and compliance with regulations. Demonstrated strong work ethic and adaptability while mastering new skills and contributing positively to team dynamics.
Overview
1
1
year of post-secondary education
23
23
years of professional experience
Work History
Delivery Driver
FedEx
Shakopee, Mn
05.2025 - Current
- Delivered packages to customer locations efficiently and safely.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes using GPS technology to optimize delivery times.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Streamlined delivery process by efficiently grouping packages for specific locations. according to designated areas to maintain efficient delivery times.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Collected customer signatures upon package delivery for verification.
- Maintained accurate records of deliveries and vehicle mileage.
- Communicated with dispatch regarding delivery updates and issues.
- Communicated regularly with dispatch regarding any delays or issues encountered on route.
- Resolved customer service complaints with professionalism and expertise, reinforcing trust and loyalty.
- Achieved high customer satisfaction by addressing issues with friendly and knowledgeable service.
- Followed company safety protocols while handling packages and driving.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving a delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Performed pre-trip inspections of the delivery vehicle according to company guidelines.
- Inspected tire pressure and tread depth before each delivery route. for proper inflation before leaving on each route.
- Monitored fuel level throughout shift and refueled when necessary.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Verified accuracy of items loaded onto a truck against shipping documents.
- Reported mechanical issues with the delivery vehicle to the supervisor in a timely manner.
- Assisted in training new drivers on delivery procedures and best practices.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Achieved high customer satisfaction by addressing issues with friendly and knowledgeable service.
Delivery Driver
Amazon Logistics
Eagan, Minnesota
09.2023 - 05.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck efficiently with items for delivery and properly secured items to prevent damage for deliveries.
- Worked scheduled hours and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in a polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Cultivated strong client relationships through proactive communication and tailored service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Secured repeat business through exceptional customer service and quick resolution of issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Maintained detailed mileage records for accurate tracking and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Managed multiple tasks, including loading and unloading vehicles, route planning, and paperwork, to streamline operations.
- Demonstrated flexibility by covering additional routes to support team workload balance.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Amazon Delivery
Urban Logistics
Eagan, Mn
02.2020 - 09.2023
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with diverse coworkers to achieve common goals and resolve product and service-related issues.
- Identified needs of customers promptly and efficiently.
- Delivered attentive and personalized service to customers in face-to-face and phone interactions.
- Identified the needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Performed routine maintenance on equipment and machinery to ensure operational efficiency.
- Utilized equipment and machinery while strictly adhering to safety protocols.
Amazon Delivery Driver
MRL
Miami, FL
02.2016 - 02.2020
- Delivered packages to customers’ doorsteps and business offices.
- Executed timely deliveries by selecting optimal routes.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded the truck and properly secured items to prevent damage during deliveries.
- Worked scheduled hours and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in a polite and professional manner.
- Streamlined delivery processes by optimizing routes with GPS navigation.
- Assisted in training new drivers on delivery procedures.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
Cook
Waffel House
Miami, FL
07.2014 - 02.2016
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Inspected food items for quality before use, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared cooking stations for efficient meal preparation and cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items and served hot.
- Implemented proper portion control and storage techniques to significantly reduce food waste.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Introduced a waste reduction program, contributing to environmental sustainability efforts.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
Car Wash Detailer
Tesla
Miami, FL
04.2010 - 07.2014
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Increased repeat business by delivering exceptional customer service and addressing individual needs.
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Performed thorough inspections before releasing vehicles to ensure customer satisfaction with services.
- Boosted customer satisfaction by delivering comprehensive interior and exterior detailing services.
- Cleaned car interiors using vacuums, brushes, and cleaning solutions.
- Cleaned and organized vehicle interiors for optimal presentation., including vacuuming, shampooing, and polishing surfaces.
- Sanitized interior surfaces such as dashboards, consoles, door panels.
- Thoroughly dried vehicles using microfiber towels to prevent water spots. with towels and cloths after washing and detailing.
- Cleaned wheels and tires with special cleaners and brushes.
- Used air guns to blow dirt out of cracks or crevices on the exterior of the vehicle.
- Carefully sanitized interior surfaces, including dashboards and consoles, to maintain cleanliness and hygiene. such as dashboards, consoles, door panels.
- Thoroughly cleaned wheels and tires using specialized cleaners and brushes to enhance appearance. with special cleaners and brushes.
- Fostered communication with team members to enhance workflow and collaboration.__ with fellow detailers to create a supportive and cooperative work environment.
- Removed and properly disposed of trash from vehicle interiors to maintain cleanliness. in vehicle console spaces and under seats.
- Applied protective coatings to newly detailed cars.
Merchandiser
Crossmark Merchandising
Miami, Mf
08.2006 - 04.2010
- Developed and maintained product displays to enhance customer engagement.
- Updated pricing and signage to enhance product displays and inform customers.
- Inspected merchandise for quality and arranged the proper display location on the floor.
- Completed efficient store resets to prepare the store for special promotions and seasonal updates.
- Inspected merchandise for quality and arranged proper display location on the floor.
- Ensured products were displayed accurately on shelves and ensured items were in correct locations with accurate quantities.
- Completed efficient store resets to prepare the store for special promotions and seasonal updates.
- Collaborated with team members to execute merchandising strategies effectively.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Sorted and categorized inventory for efficient access and ensured accurate stock levels for efficient operations.
- Confirmed products were correctly positioned in the store appeared at correct locations in proper quantities.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers with locating desired items within store locations.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Organized engaging front-facing displays to attract customer interest and increase sales.
- Created and printed labels and tags to identify merchandise available for sale.
- Set up eye-catching window displays to draw customers into the store.
Lawn Care Technician
Thompson Lawn Service
Miami, FL
06.2003 - 08.2006
- Enhanced customer retention by effectively communicating and promptly addressing concerns.
- Elevated customer satisfaction through timely, efficient lawn care services customized to individual needs.
- Operated trimmers and chainsaws for effective grounds maintenance and tree care tasks.
- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Applied fertilizers and herbicides according to company guidelines.
- Trained new team members, sharing expertise in lawn care techniques to enhance team knowledge.
- Cleared weeds and debris from pathways to enhance safety and accessibility.
- Maintained and serviced lawn care equipment to enhance longevity.
- Maintained lawn equipment to ensure optimal performance and safety.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Executed precise mowing techniques for residential lawns, edging, and trimming for residential properties.
- Communicated with clients regarding lawn care needs and services offered.
- Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
- Utilized power tools to perform various lawn care tasks efficiently. such as mowers, trimmers, blowers, and edgers.
Education
Carpenter
Penn Foster Career School
Miami , FL 07.2009 - 03.2010
Skills
- Class A CDL certification
- Class A commercial Driver's license
- DOT compliance
- Safety compliance
- Pre-trip inspections
- Delivery vehicle operation
- Loading and unloading
- Cargo handling
- Package handling techniques
- GPS navigation
- Route management
- Time management
- Problem solving
- Attention to detail
- Package scanning
- Physical stamina
- Customer service
- Dispatch communication
- Responsible driver
- Adaptability
- Strong work ethic
- Communication skills
- Class A commercial Driver's license
Languages
English
Timeline
Delivery Driver
FedEx
05.2025 - Current
Delivery Driver
Amazon Logistics
09.2023 - 05.2025
Amazon Delivery
Urban Logistics
02.2020 - 09.2023
Amazon Delivery Driver
MRL
02.2016 - 02.2020
Cook
Waffel House
07.2014 - 02.2016
Car Wash Detailer
Tesla
04.2010 - 07.2014
Carpenter
Penn Foster Career School
07.2009 - 03.2010
Merchandiser
Crossmark Merchandising
08.2006 - 04.2010
Lawn Care Technician
Thompson Lawn Service
06.2003 - 08.2006