SHADI DABABNEH
Westminster,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Store Manager
Huntington Beach, Cigar & Tobacco Store
01.2023 - Current
- Achieving financial goals including controlling expenditure and shrinkage to increase profitability
- Keeping an eye on competition and understanding their pricing strategy
- Ensuring strict compliance with all labor and health and safety regulations
- Managed inventory control, cash control, and store opening and closing procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Human Resources Specialist
York Towers Developments LLC
07.2021 - 09.2022
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed and monitored employee recognition programs.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
Telecommunications Supervisor
Shaw Academy
08.2020 - 05.2021
- Opened new accounts and documented personal, demographic, and payment information in system.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Attained required sales targets on monthly basis.
- Managed and trained a team of 12 sales representative to achieve sales target .
Human Resources Officer
Sultan Bin Zayed Centre
01.2013 - 01.2020
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
HR Assistant
Dutch Foundation & Concrete Processing
01.2009 - 01.2013
Education
Associate of Business Administration - Business Administration And Information Technology
Emirates College of Technology
United Arab Emirates01.2008
Skills
- Revenue Generation
- Retail Inventory Management
- Project Management
- Risk Management
- Recruitment and hiring
- Strategic thinker
- Problem-Solving
- Customer Service Management
- Payroll Management
- Talent Recruitment
- Vendor Management
- Multitasking and Organization
- Database management
- Team leadership and coaching
- Sales professional
- Marketing and Promotions
- Outstanding communication skills
Itskillssoftwares
- Microsoft Office (Word, Excel, PowerPoint, Access)
- HR Software: (Advance) (Focus)
Additional Qualifications
- GPHR (Global Professional H.R.) - Chicago Training Center
- Business courses - British Council in Abu Dhabi
- Photoshop Certificate - Al Khawarizmi College
Personal Information
- Date of Birth: 09/29/83
- Nationality: Jordanian (California resident)
- Marital Status: Male/Married
References
Others (Would be provided upon request)
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Store Manager
Huntington Beach, Cigar & Tobacco Store
01.2023 - Current
Human Resources Specialist
York Towers Developments LLC
07.2021 - 09.2022
Telecommunications Supervisor
Shaw Academy
08.2020 - 05.2021
Human Resources Officer
Sultan Bin Zayed Centre
01.2013 - 01.2020
HR Assistant
Dutch Foundation & Concrete Processing
01.2009 - 01.2013
Associate of Business Administration - Business Administration And Information Technology
Emirates College of Technology
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