Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
References
Timeline
Generic

Shadia Nandawula

Monroe,United States

Summary

Highly-motivated Navy Veteran and student, possessing a comprehensive knowledge of data processing, problem-solving, analytical thinking and programming, with technical proficiency in Power BI and SQL. Strong work ethic, skilled in working under pressure, adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated, ready to apply my skills in the workplace. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Power BI Analyst

Datapluzz
Columbus, OH
07.2022 - 03.2023
  • Analyzed data and generated meaningful insights to support business decision-making.
  • Analyzed business reports for prompt communication, follow-up, and ongoing support.
  • Developed and updated databases to handle customer data.
  • Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
  • Created reports, presentations, and other documentation for stakeholders.
  • Utilized formulas to extract data from queries into Excel spreadsheets.
  • Created customized charts and custom calculations as per requirements.
  • Published and scheduled automated refreshes per business requirements.

SQL Server Database Administrator

Datapluzz
Columbus, OH
07.2022 - 03.2023
  • Operated databases and ensured that data is correctly stored and retrieved.
  • Produced high-standard database solutions to meet stability, reliability, and performance metrics, while documenting analysis results and providing performance improvement feedback.
  • Maintained complex SQL queries, views, and stored procedures in a multi-database environment with little supervision, designed/implemented SQL queries for reporting and complex solution development.
  • Developed custom database objects, and stored procedures, and delivered application support.
  • Created and updated database designs and data models.
  • Troubleshot complex SQL queries to identify problems or potential improvements in performance.
  • Maintained disaster recovery plans including backup schedules and testing procedures for recovering from unforeseen events.

Optometry Clinic Receptionist

United States Navy
Oak Harbor, WA
06.2020 - 06.2022
  • Answered phone calls and messages for 2 physicians at NMRTC Oak Harbor medical facility, scheduling appointments, and handling patient inquiries.
  • Performed general office duties including faxing, photocopying, filing.
  • Maintained a clean reception area to ensure a comfortable waiting experience for patients.
  • Placed new supply orders, managed inventory, and restocked clerical spaces.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Performed data entry of patient information into electronic health record systems.

Direct Support Professional

North Suffolk Mental Health Association
Chelsea, MA
08.2016 - 05.2020
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in learning and developing new skills.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Collaborated with other staff members to develop individualized service plans for each participant.

Education

Bachelor of Science (B.S.) - Data Analytics

Southern New Hampshire University
New Hampton, NH

Skills

  • Microsoft SQL Server
  • Microsoft Office
  • Data Security, Backup & Recovery
  • Data Analysis
  • Data Visualization
  • Problem Solving
  • Communication
  • Analytical Thinking
  • Regulatory Compliance
  • Root Cause Analysis
  • Incident Reporting

Affiliations

  • Athletic and very competitive in different sports. I play a variety of sports and very good at mastering new ones.

Certification

  • Microsoft Certified: Azure Database Administrator Associate.
  • Microsoft Certified: Power BI Data Analyst Associate.

References

References available upon request.

Timeline

Power BI Analyst

Datapluzz
07.2022 - 03.2023

SQL Server Database Administrator

Datapluzz
07.2022 - 03.2023

Optometry Clinic Receptionist

United States Navy
06.2020 - 06.2022

Direct Support Professional

North Suffolk Mental Health Association
08.2016 - 05.2020

Bachelor of Science (B.S.) - Data Analytics

Southern New Hampshire University

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Shadia Nandawula