Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Work History
Crew Member
Taco Bell Restaurant
Lake Isabella, CA
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Supported great dining and meal experiences for guests.
Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Resident Monitor
Kern Valley Hospital
Lake Isabella, CA
Kept residents safe, controlled and in proper locations.
Updated documentation with latest information about residents, incidents and infractions.
Treated all residents and staff with utmost respect.
Mediated conflict to provide safe and secure environment through policy enforcement.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Student Nurse Assistant
Kern Valley Hospital
Lake Isabella, CA
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Transported patients between rooms and appointments or testing locations.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Courtesy Clerk
Vons Grocery Store
Lake Isabella , CA
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Returned unwanted items to correct store locations and restocked shelves.
Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Assisted customers with large purchases by carrying items to vehicles.
Helped customers take merchandise out of store and loaded items into vehicles.
Restocked and organized merchandise in front lanes.
Monitored safety and security concerns and reported to leadership for resolution.
Resolved concerns with products or services to help with retention and drive sales.
Driver Merchandiser Trainee
Coca Cola United Bottling Company
Shreveport, LA
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Planned and adjusted optimal routes based on traffic and weather conditions.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Upheld high standards of professionalism and discretion when working with high-value clients.
Checked in with dispatch service and updated with current location.
Obtained customer signatures to complete and process paperwork.
Delivered employees and materials to job sites daily.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Verified daily deliveries against shipping instructions before delivering to customers.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Worked directly with customers to assess damage and incompleteness of orders.
Enlisted Soldier
412th Army Reserve Battalion
Vicksburg, MS
Operated and maintained armored vehicles.
Secured and protected military property, assets and personnel.
Implemented tactics, procedures, and techniques for defense systems.
Engaged targets in low-light conditions with night vision equipment.
Checked personnel ID badges and issued temporary credentials to visitors.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Logged vehicles entering and leaving premises.
Responded quickly to incidents and assessed active situations for security concerns.
Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Stored items in warehouses, tool rooms and supply rooms.
Monitored inventory paperwork and ordered supplies, keeping warehouse fully stocked during high-volume periods.
Used electric marking tools, RFID and other labeling equipment to mark stock items.
Library Clerk
Lincoln Parish Library
Ruston, LA
Enforced university and housing policies and procedures.
Placed books on proper shelves when returned to circulation.
Handled check-in and check-out process of library books and materials at circulation desk.
Answered questions from patrons and helped to find desired materials.
Answered patron questions in-person or by phone regarding library services and resources.
Gained strong understanding of various methods for cataloging books and other materials.
Maintained circulation desk for lending periodicals and books to patrons.
Helped children select appropriate reading level library books.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Educated patrons on use of reference sources, card catalogs and automated information systems.
Collected and processed fines on overdue library materials.
Maintained secure environment by monitoring visitors at front desk.
Entered new transactions and updated records of library users.
Assisted librarian with conducting library orientation for new assistants.
Created fliers to inform visitors and patrons of book clubs, meetings and special programs.
Supported staff with facility maintenance, security and customer relations work..
Safeguarded library book and periodical inventory.
Mentored library volunteers and coordinated work assignments.
Organized summer reading program for local school children.
Kept library shelves and printed materials well-stocked and organized according to established system.
Catalogued and sorted books and library materials.
Maintained and updated patron records in library system database.
Showed patrons where to find library resources and collected equipment, reference pieces and other items.
Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
Mitigated librarian workload by independently managing basic patron requests and locating materials.
Monitored patrons to enforce adherence to library policies for material management and behavior.
Helped patrons to complete forms for library card issuance.
Located desired customer items through interlibrary loan system and coordinated deliveries.
Processed customer fines and educated individual patrons on ways to minimize future charges.
Communicated with other local and regional branches to locate materials for inter-library loans.
Store Associate
Walmart Supercenter
Omaha, NE
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Approached browsing customers to initiate conversations to determine buying preferences.
Informed customers of current store promotions to encourage additional sales purchases.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Maintained customer satisfaction with quick and professional handling of product returns.
Used POS system to process sales, returns, online orders and gift card activations.
Displayed merchandise by arranging in appealing ways to boost sales.
Supported loss prevention goals by monitoring shopper behavior.
Tracked down hard-to-find merchandise at diverse locations.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
Teen Facilitator
Girls Inc
Omaha, NE
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Interviewed individuals and families to assess needs and provide informational resources.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Photography Production
White House Custom Color
Dallas, TX
Set up lighting, prepared sweeps and organized area for photography sessions.
Selected and set up appropriate props, backdrops and lighting.
Planned and prepared for on-location and studio shoots.
Edited, toned, captioned and uploaded photographs for publication.
Reviewed images and selected best frames to present in client portfolio for purchase.
Photographed high-quality images for various print and digital projects.
Performed advanced computer processing of images for assignments.
Consulted with supervisors to handle unusual problems and alter existing equipment.
Assessed customer needs and examined order contents to identify processing requirements and timelines.
Examined developed prints to determine defects such as broken lines, spots or blurs.
Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
Performed opening and closing procedures to keep operations running smoothly.
Accepted and completed in-person and online orders for photographs and photo merchandise.
Warehousing
Temp Agency
Dallas, TX
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Checked packages and merchandise for damage and notified vendors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed general housekeeping and cleaning tasks.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Simplified shipping and receiving processes for improved workflow.
Operated RF scanners to track merchandise and verify contents of containers.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Recorded information, shortages and discrepancies to keep records current and accurate.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Updated daily logs with regular shift activities and incident details.
Measured dimensions of finished pieces for conformance to specifications.
Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
Bulk Pallet Builder
Dr Pepper Snapple Group
Dallas, TX
Loaded products onto pallet.
Maintained clean and organized workspaces to uphold safety standards.
Transferred loaded pallets onto delivery or storage areas.
Arranged packages on pallet according to size and weight.
Controlled palletizer to arrange packages on pallet and transfer load to storage or delivery platform.
Inspected materials for quality before loading.
Operated equipment controls console for sorting, transferring, and stacking pallets.
Monitored product on conveyor to identify and cull packages with damages or defects.
Checked merchandise and supply deliveries for accuracy by verifying quantities received matched bills of lading.
Prepared finished orders by pulling, packing, wrapping and securing products.
Transported items to delivery pallets using electric pallet jack.
Warehouse Order Selector
O'Reilly Auto Parts Distribution Center
Seagoville, TX
Wrapped pallets in shrink wrap prior to loading.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Recorded information, shortages and discrepancies to keep records current and accurate.
Compared received packages against shipping documents.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Kept work areas neat, clean and free from debris.
Picked and packed order items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Stocked shelves, racks, and cases with new or transferred merchandise.
Greeted customers and directed to requested products.
Followed orders precisely for correct items, sizes and quantities.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Blocked and faced products on displays and shelves in accordance with company policy.
Stocked designated items on shelves, end caps and displays.
Interacted with guests in friendly and knowledgeable way.
Unloaded deliveries from trucks in prompt fashion.
Labeled products, rotated stock and fronted merchandise for appealing display.
Safely and securely loaded items to prevent damage during transport.
Counter Server
Newk's Eatery
Monroeq, LA
Helped customers choose items based on menu options, dietary needs and preferences.
Packaged and delivered to-go orders and trays for guests leaving restaurant.
Managed multiple tasks in high-volume environment.
Maintained clean and organized appearance for restaurant areas to attract and retain customers.
Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
Addressed guest complaints and resolved issues to promote satisfaction.
Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
Processed customer orders and accurately entered into order system.
Provided information regarding promotions and menu items.
Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
Demonstrated knowledge and applied proper food handling standards.
Rotated food items and discarded expired items to keep food inventory fresh.
Delivered items to guest tables and addressed and requests.
Relayed information about menu selections and featured products.
Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
Reconciled cash drawer and corrected any errors.
Updated displays, cases and other customer-facing areas to promote and showcase new items.
Provided information about menu and made suggestions based on taste, availability and price.
Greeted all guests upon arrival and offered immediate assistance.
Met upsell goals consistently for desserts, drinks and special menu items.
Performed preventive and regular maintenance on ovens, grills, stoves and hot plates.
Processed cash, debit and credit card payments.
Restocked counter supplies, condiments, napkins and silverware.
Server
Ryan's Buffet
Ruston, Lousiana
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Noted special patron requests and followed up with kitchen to confirm delivery.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Crew Member
Mc Donalds Restaurant
Sterlington, LA
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Supported great dining and meal experiences for guests.
Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Brewed coffee and tea and changed out drink station syrups.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Completed milkshakes and ice cream desserts for customers.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished serving stations with fresh food and cleaned up spills.
Documented customer orders and conveyed special requests to kitchen staff.
Cooked batches of food according to standard recipes.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prepared salads, soups and sandwiches for customers.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Backed up servers by setting up trays and completing some food deliveries.
Reconciled receipt totals, cash and credit payments to address shortages.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Filled out daily shift log to record amount of food prepared, used and leftover.
Education
BBA - Computer Information Systems
Grambling State University
Grambling, LA
05.2023
Skills
Supplies Monitoring and Restocking
Covid Symptom Screening
Kitchen Safety Standards
Heavy Lifting
Serving and Bussing
Adaptability and Flexibility
Food Production Processes
Quality Control Checks
Ingredient and Food Preparation
Equipment Troubleshooting and Maintenance
Taking Orders
Maintenance and Repair
Customer Relations
Groundskeeping and Landscaping
Production Line Work
Employee Training and Supervision
Valid Driver's License
Customer Service
Time Management
Cash Drawer Operations
Food and Beverage Service
Cleaning and Sanitizing
Store Opening and Closing
Stocking and Replenishing
Safe Vehicle Operations
Teamwork and Collaboration
Daily Food Preparation
Drive-Thru Operation
Forklift Operation
Inventory Counts
Food Packaging and Labeling
Managing Orders and Deliveries
Clear Communication
Coffee and Tea Service
PPE Compliance
Workstation Setup and Breakdown
Dependable and Cooperative
Resolving Complaints
Willingness to Learn
Temperature Monitoring
Safe Food Handling
Food Running
Coordinating Reservations
Health and Safety Standards
Crew Leadership
Social Perceptiveness
Active Listening
Positive Company Representation
Sales and Promotions
Place Settings
Process Monitoring and Improvement
Counter Sanitization
Microsoft Windows
Technology Design
POS Inventory System Operation
Expo and Line Support
Learning Strategies
Bakery Operations
Complex Problem-Solving
Server and Staff Support
Judgment and Decision-Making
Greet Guests
Valid Food Handlers Certification
Preparing Food Items
Emergency Situations
Task Assignment
Monetary Transactions
Spreadsheet Software
Nutritional Education
Critical Thinking
Stage Setup
Quality Assessments
Operation Monitoring
Order Selection and Preparation
Preventing Food Spoilage
Prioritization
Housekeeping
Service-Orientation
Detail-Oriented
Speaking
Negotiation
Monitoring
Hobbies
Include Acting, Writing Poetry, Music Production, Football, Basketball, Softball, Working Out, Swimming, Hiking, Driving
Timeline
Crew Member
Taco Bell Restaurant
Resident Monitor
Kern Valley Hospital
Student Nurse Assistant
Kern Valley Hospital
Courtesy Clerk
Vons Grocery Store
Driver Merchandiser Trainee
Coca Cola United Bottling Company
Enlisted Soldier
412th Army Reserve Battalion
Library Clerk
Lincoln Parish Library
Store Associate
Walmart Supercenter
Teen Facilitator
Girls Inc
Photography Production
White House Custom Color
Warehousing
Temp Agency
Bulk Pallet Builder
Dr Pepper Snapple Group
Warehouse Order Selector
O'Reilly Auto Parts Distribution Center
Counter Server
Newk's Eatery
Server
Ryan's Buffet
Crew Member
Mc Donalds Restaurant
BBA - Computer Information Systems
Grambling State University
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