Shadiyah Andrews

• Enhanced enrollment efficiency by streamlining the application processes.
• Increased student retention rates through targeted outreach programs and academic support initiatives.
• Assist in the development of strategic marketing campaigns for increased program visibility, resulting in higher enrollment numbers.
• Established partnerships with local organizations to generate leads and expand opportunities for prospective students.
• Collaborated with SNHU admissions and financial aid department to streamline the admissions and financial aid process to increase accessibility for diverse student populations.
• Managing a team of admissions/enrollment advisors (2), providing training and guidance to ensure consistent performance and goal achievement.
• Streamlined the onboarding process for new students, creating a positive first impression and fostering long-term commitment.
• Monitoring enrollment metrics to assess program effectiveness, making adjustments as needed to meet institutional goals.
• Facilitated cross-functional collaboration between departments (academic advising and recruitment) to create seamless experiences for prospective students throughout the enrollment journey.
• Advised leadership on enrollment projections, providing data-driven insights for strategic planning and resource allocation decisions.

The Primary function of this role is to support the successful launching and implementation of self-pace, virtual degree program which includes, but not limited to

• Recruitment and enrollment of all prospective students.
• Streamlined the recruitment process by implementing a centralized applicant tracking system through the hubspot huddle to improve student enrollment experience.
• Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
• Maintained accurate records of student interactions and progress, allowing for efficient reporting and analysis of coaching outcomes.
• Content creation (created via canva), hosting (via google meet and zoom) and marketing of student engagement events and recruitment events to promote the organization within the south jersey community and on social media platforms
• Career and academic coaching 10 enrolled students per term to ensure they're matriculating through the program successfully
• Led the development of innovative virtual events such as student roundtable and self care workshops which increased engagement among prospective students.
• Conducted financial screening and documentation gathering for clients to determine qualification for payment programs (FAFSA, MPN, ENTRC)
• Mentored and coached students with focus on developing independence and self-confidence.
• Established strong rapport with diverse student populations, fostering supportive relationships that facilitated academic progress.
• Conducted regular check-ins with students to assess progress and maintain accountability, resulting in increased engagement and commitment to academic goals.
• Enhanced student retention by providing personalized academic coaching and support.

• Provided a range of supportive services to Rutgers undergraduate students on the New Brunswick campus, who have had experience in the public child welfare system and/or who have been homeless
• Provided supportive and academic coaching, psychoeducational workshops, research fellowships and internships, assistance in securing financial aid and other needed supports
• Responsible for overseeing and coordinating daily project activities, assuring compliance with all grant mandates, ensuring completion of all project deliverables; coordinating daily operations for Price Fellows; recruitment of students to the program; outreach to numerous departments at Rutgers, collecting and analyzing program data, writing program reports; and interfacing with all stakeholders of the projects to ensure bi-directional communication
• Created and implements on going psycho-educational workshops for students on topics such as financial literacy, emotional resiliency, building lifelong connections and social supports
• Oversee the programs Leadership Academy, to help mentor these Leadership Fellows to collaborate on the design and implementation of psycho-educational workshops, plan and implement community service projects and provide peer support to freshman participants
• Supervised a part time office assistant and student interns
• Participates in the exploration of funding opportunities to expand the services provided in the program, assists in the preparation of grant proposals and program budget, and participates in ongoing reviews of grant budget expenditures to accurately project use of grant dollars.

• Executed college admission strategies and activities, including campus visits to targeted local/regional colleges and closely, monitored academic progress and attendance to verify successful completion of coursework and maximize student retention
• Developed job markets and internships for students that resulted in increased and improved educational outcomes
• Strategized with 20 clients in high school course selections that best fit their intended college major and admissions requirements for colleges and universities' anticipated list
• Maintain compliance with all regulatory policies and procedures while steering a population of 50+ high school seniors and parents on the college admissions process
• Established an individual plan and timeline for each participant in the college application and enrollment process and maximized student academic success by offering advice on all aspects of financial aid and scholarship procedures & deadlines
• Design senior seminar workshops and edit all training materials regarding topics to be covered, such as Resume Writing, Interview Skills, Salary Negotiations, Internships, and How to Choose a Major, to verify 100% accuracy and company policy compliance
• Guided 50+ students through the entire enrollment process and facilitated professional development workshops for participants and parents regarding college choices and financial aid/CSS, which helped students navigate in the first year and find college funding
• Manage a budget of $200k and leverage knowledge of educational designs to facilitate the development of cost-effective educational programs, consistently exceeding attendance goals
• Identify options for students to satisfy degree requirements and contribute to the successful completion of program requirements by analyzing and presenting individualized financial aid plans and scholarship needs to Project HOME's scholarship board
• Implemented a staff support system and established rapport with students and their families while connecting them to community resources to foster success and degree completion
• Maintain the college access program (CAP) database of enrolled students who meet eligibility requirements, presenting the college standards of curriculum, monitoring progress through the selected program.

• Identified as the Point of Contact for current and prospective scholarship sponsors and effectively managed the $50,000+ School Endowment Scholarship accounts and $4,000,000 of The Deans Merit and Non-Merit Scholarship account
• Monitored students' accounts receivable to verify that all financial aid was disbursed and applied on schedule
• Developed and implemented policies and procedures used by the Scholarship Committee to determine Foundation scholarship awards and minimize student's chances of indulging in debt by 50% before completion of higher education
• Decreased erroneous documentation and updated as well as posted forms regularly to reflect changes in policies and information
• Maintained an accurate list of all scholarship committees on campus, and partnered with the Office of Financial Aid to assess award amounts and individual student needs to create workable financial plans consistent with administrative and federal regulations and student requirements
• Managed debt and Finances for 500+ law students and streamlined processes to verify that student's needs were met
• Represented the law school, Financial Aid and university at on-campus events such as Open Houses, Student programs, Camden Law day, conferences, and multiple on/off-campus outreach programs to strengthen relationships, while maintaining 100% accountability
• Demonstrated expertise in the utilization of best practices regarding all areas of financial aid while maintaining open communication in the scholarship determination process and current Federal, State, and institutional postures to verify that accounts remained 100% compliant with rules and regulations.

• Counseled parents/students professionally via email, telephone, and in-person regarding their financial aid package and bills, enabling students to make better decisions to maintain tuition payments and achieve college graduation
• Managed a PA grant budget of $400-$500K and conducted verification on student and family documents to verify proper packaging with the necessary funding
• Analyzed 70+ financial aid accounts monthly to verify the record and file accuracy while adhering to established state and federal regulations, policies, and procedures
• Evaluated and verified approximately 33% of students' files for accuracy and completion
• Prepared financial packages according to caseload assignment and determined eligibility following university, state, and federal requirements
• Served as the appeals committee member, reviewing student/parent request to re-evaluate eligibility to aid due to changes in circumstances including job termination, medical expenses, and divorce/separation.

• Authored presentations and documentation for distribution to current and prospective students.
• Improved financial aid application processing by efficiently managing documentation and maintaining accurate records.
• Managed work-study program administration, helping students gain valuable experience while supporting their educational expenses.
• Communicated with prospective students to illustrate available financial aid opportunities.
• Processed federal financial aid verifications per Federal government guidelines.
• Collaborated with finance department to ensure accurate billing, leading to a reduction in discrepancies and improved customer service.
• Served as liaison between the financial aid office and other campus departments, fostering collaboration and resolving issues as they arose.
• Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
• Represented financial aid office at group meetings with high school students and parents.
• Maintained current knowledge of evolving federal guidelines affecting student loan programs, ensuring accurate information was provided to students and families at all times.
• Participated in professional development opportunities to stay informed about best practices in financial aid administration, applying new knowledge for the benefit of students and office operations.