Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AssistantManager
ShaDonasty Palmer

ShaDonasty Palmer

HR Professional
Augusta,GA

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

8
8
years of professional experience

Work History

Human Resources Analyst II

City Of Augusta
11.2022 - Current
  • Promoted to HR Analyst II and repeatedly recognized for top performance through fast-track promotions and selection for high-priority initiatives
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Implemented process improvements to automate office operations.
  • Evaluate, publicize, and establish operating procedures for employee relations programs that are typically complex or controversial, and/or impact large numbers of employees
  • Inform management of regulatory and other requirements to be considered in effecting disciplinary actions, removals, suspensions, demotions, etc
  • Complete qualitative/quantitative reviews of employee conduct, performance management system, recognition program, attrition rates, grievances, complaints, or other underlying matters
  • Providing oversight of appropriate disciplinary measures or other corrective action techniques, when necessary
  • Supplement management’s efforts to analyze and resolve conduct or performance inadequacies in overall HR management programs
  • Assist supervisors in making proper referrals of employees with sensitive or serious problems
  • Apply procedures, requirements, regulations, and policies related to specialized expertise in HR and various hiring authorities.

HR Employee Relations Analyst I

City Of Augusta
12.2021 - 11.2022
  • Transferred to position of ER Analyst I after less than 1 year for exceptional organizational skills and exceeding KPIs by 70%
  • Coordinate and facilitate New Employee Orientations for approx. 630 new hires annually, and assist in development of other identified trainings
  • Process 700+ Request for Personnel Actions (RPAs) separation documents annually, prepare and maintains Department of Labor Separation Notices and request for information from Department of Labor regarding unemployment claims, appeals, and related issues
  • Served as representative for Augusta, Georgia on Georgia Department of Labor unemployment claim hearings by phone or in person
  • Conduct initial intake of employee complaints, investigate workplace grievances, and analyze employee relations and performance management activities
  • Develop and maintain accurate records and databases in order to prepare reports and statistical data regarding historical and relevant information; provides recommendations and suggestions based on information obtained
  • Provides ADA, ADEA and leave case coordination and assist in successfully resolving any identified issues
  • Coordinates employee relations programs including but not limited to incentive and recognition programs, and meets with departments to evaluate personnel policies and practices related to employee relations and implements recommendation and actions to improve relations.
  • Collaborated with HR team to establish useful implementation of employee relations programs and initiatives.
  • Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and new employee policies.
  • Monitored and enforced company policies and procedures to determine compliance with applicable laws and regulations.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Processed new hires, transfers, and separations.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Fostered positive work environment through comprehensive employee relations program.
  • Created and implemented forward-thinking initiatives to improve employee engagement.

Human Resources File Clerk

City Of Augusta
05.2021 - 11.2021
  • Format, maintain, and create employee personnel files for over 2,800 employees
  • Archive and transfer inactive files to storage according to maintenance guidelines and/or legal requirements
  • Find and retrieve information and/or employee files in response to requests from authorized users
  • Keep record of material filed or removed using a tracking system, and provide recommendations to modify and/or improve filing systems
  • Scan and read incoming materials in order to determine how and where employee files should be classified or filed
  • Gather materials to be filed from departments and employees
  • Maintain/upkeep cleanliness of file room
  • Conduct proper shredding of HR documents
  • Respond to open records requests and provide support as needed to internal and external customers
  • Assist and serve as a backup staff for the administrative specialist
  • Prepare, sort, and deliver mail
  • Perform general clerical tasks such as answering employee questions regarding forms and procedures, greeting and receiving visitors, answering telephones, copying and filing.
  • Archived and disposed of documents according to established policies.
  • Compiled, sorted and filed high volume of documents.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Tracked file removals and coordinated on-time returns.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Retrieved file information and made copies for authorized users.
  • Created and printed labels for well-organized filing.
  • Identified and resolved filing discrepancies.

Deputy Jailer (Rank: Corporal)

Bulloch County Sheriff’s Office
02.2015 - 06.2019
  • Promoted to the position of assistant shift supervisor after demonstrating an ability to learn quickly and master complex concepts flawlessly
  • Possessed knowledge of human behavior and group behavior; skills in mediation and conflict resolution amongst approx 500+ co-ed incarcerated inmates
  • Possessed knowledge of progressive discipline contingency plans and emergency management
  • Mastery of interpreting relevant federal, state, and local ordinances governing DOC regulations and management to include HIPAA, GBI, etc
  • Excellent interpersonal and communications skills with a collaborative, consultative and innovative approach to identifying opportunities and solving problems within the jail facility in conjunction with dispatch communications and other local agencies
  • Demonstrated presentation development and delivery skills during mandatory briefings and interviews
  • Guarded inmates in a penal institution in accordance with established regulations and procedures
  • Processed 150-200 inmates weekly for intake and release
  • Assisted with processing inmate grievances and appeals
  • Formatted, maintained, and created inmate personnel files for over 500 inmates
  • Escorted inmates throughout jail facility in accordance with established regulations and procedures
  • Performed general clerical tasks such as answering questions regarding jail operation procedures, greeting and receiving visitors, answering telephones, copying and filing.
  • Documented inmate behavior and activities in logbooks.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Utilized weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Prepared reports to document incidents and violations.
  • Coordinated with other law enforcement personnel to exchange information.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.

Education

BBA - Business Administration

Augusta University, Hull College of Business
Augusta
12.2023

Associate of Applied Science - Early Childhood Care and Education

Ogeechee Technical College
Statesboro, GA
05.2019

Skills

  • HR Metrics
  • Labor Relations
  • HR Support
  • Corporate Communications
  • Unemployment Claims
  • Policy Interpretation
  • Americans with Disabilities Act (ADA)
  • Human Resources Management Systems
  • Analytical and Critical Thinking
  • Conduct Orientations and Training
  • Manage Employee Relations
  • Remote Conferencing and Communication

Affiliations

GLGPA - Georgia Local Government Personnel Association

Employee Recognition Committee Vice Chair

Timeline

Human Resources Analyst II

City Of Augusta
11.2022 - Current

HR Employee Relations Analyst I

City Of Augusta
12.2021 - 11.2022

Human Resources File Clerk

City Of Augusta
05.2021 - 11.2021

Deputy Jailer (Rank: Corporal)

Bulloch County Sheriff’s Office
02.2015 - 06.2019

BBA - Business Administration

Augusta University, Hull College of Business

Associate of Applied Science - Early Childhood Care and Education

Ogeechee Technical College

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