Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shadow Miller

Lockport,IL

Summary

To continue my work experience in a role that will allow me to utilize my current knowledge and further my capabilities.

Warehouse management professional, prepared to drive efficient operations and enhance productivity within warehousing environments. Proven track record of optimizing inventory systems and streamlining processes. Known for fostering team collaboration and adaptability in dynamic settings.

Overview

23
23
years of professional experience

Work History

Warehouse Manager

Demar Direct
04.2019 - Current
  • Daily management of Warehouse personnel and assignments including cycle counts, inventories, cycle orders, shipping & receiving, reconciliations, and problem-solving utilizing WMS (Promail & Midnight);
  • Daily data entry of incoming materials.
  • Created personalized reports for different inventory reporting scenarios with Excel.
  • Performed weekly inventories and ordering of all Postal equipment for the Production Department via the USPS Business Customer Gateway.
  • Communicated with outside clients, vendors, Account Management, Production Department, Company Management, and Production Management daily in a professional setting.
  • Trained and mentored staff on equipment usage, fostering a culture of safety and efficiency.

Dat.mail Specialist

Demar Direct
04.2013 - Current
  • Imported and processed all mail data files for pre-Production use using Window Book.
  • Produced and printed all tray tags and pallet flags for Production use.
  • Created job-specific commingling tags using mail-merge system created by me.
  • Assisted in submitting files to Postal One for verification and mailing purposes.
  • Ordered, purchased, and tracked usage of all pre-sorted full-rate postage stamps.

Quality Control Supervisor

Demar Direct
06.2006 - Current
  • Supervised and managed 9 QC Clerks across 3 shifts.
  • Created and implemented standardized Production count reporting forms across departments.
  • Reported quality issues to the front office using internal programs including error costs and cost quotes to correct errors.
  • Wrote and put into effect new, streamlined procedures that improved accuracy and efficiency across all departments.
  • Wrote a standardized QC Manual to ensure accurate and complete duty completion.
  • Created checklists for distribution of job instructions, machine set-up procedures, and information provided to us by Account Management and the Programming Department.
  • Updated and amended our QC Manual and company procedures as needed.
  • Prepared and presented USPS Postal Audits bi-annually based on USPS Option Procedures.
  • Provided coverage for the Production Manager when absent or on vacation.
  • Developed training programs for staff on quality control procedures.
  • Led quality assurance team to ensure product compliance with industry standards.

Assistant Production Supervisor

Demar Direct
06.2003 - 08.2006
  • Ran the 2nd shift while the regular Production Supervisor was running an additional 3rd shift.
  • Daily scheduling and adjusting of production runs. Time and attendance tracking.
  • Decision making when issues arose.
  • Set-ups and change-overs of various direct mail machines Scitex, Widearrays, stampers, meter machines, Labelaires, BOWE lines, swing-arm inserters.
  • Daily scheduling of personnel and temporary employees.
  • Led production team to optimize workflow efficiency and reduce downtime.
  • Analyzed production data to identify areas for cost reduction.
  • Developed training programs to ensure compliance with safety standards.
  • Supervised equipment maintenance schedules to prevent operational disruptions.
  • Facilitated communication between management and production teams for seamless project execution.

Quality Control Clerk

Demar Direct
01.2003 - 06.2003
  • Recording of hourly and total Production counts.
  • Performed hourly pulls to verify quality of the product being produced.
  • Filing and storing years worth of hourly pulls, job instructions, and counts.
  • Trained new staff on quality standards, inspection techniques, and safety protocols.
  • Performed reports to verify sortation of the operators is accurate.
  • Created standardized procedures for handling and storage of job instructions provided by Account Management, and hourly and total reporting sheets for reporting of Production counts.
  • Documented quality control findings, ensuring traceability and adherence to regulations.
  • Collaborated with production teams to address quality issues and implement corrective actions.

Quote Specialist/Office Manager

JMS Fencing
05.2002 - 08.2002
  • Performed all hiring and scheduling duties for a small (8-person) fencing installation company
  • Overseeing job site labor.
  • Ordering all supplies for both the office and the fences/decks being installed.
  • Developed and maintained a comprehensive database of pricing and product information for efficient quoting processes.
  • Streamlined quoting procedures, reducing turnaround time and improving customer satisfaction rates.
  • Analyzed customer specifications to prepare accurate and detailed quotes for fencing projects.
  • Maintained strong relationships with vendors, negotiating favorable terms for pricing and delivery.

Education

High School Diploma -

Lockport Township High School
Lockport, IL

Skills

  • Shipping and receiving
  • Warehouse operations
  • Inventory management
  • Hiring and training
  • Problem-solving
  • Order picking and processing
  • Employee safety
  • Staff supervision
  • Team building and leadership
  • Quality assurance
  • Conflict resolution
  • Proficient in Microsoft Word, Excel, WindowBook, Midnight

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 3-9 staff members.

Timeline

Warehouse Manager

Demar Direct
04.2019 - Current

Dat.mail Specialist

Demar Direct
04.2013 - Current

Quality Control Supervisor

Demar Direct
06.2006 - Current

Assistant Production Supervisor

Demar Direct
06.2003 - 08.2006

Quality Control Clerk

Demar Direct
01.2003 - 06.2003

Quote Specialist/Office Manager

JMS Fencing
05.2002 - 08.2002

High School Diploma -

Lockport Township High School

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Shadow Miller