SHADRACK KIPKOSGEI TOO

• Monitored pool area to ensure safety and cleanliness for all guests.
• Assisted guests with poolside inquiries and provided excellent customer service.
• Maintained pool equipment and reported any maintenance issues promptly.

• Safeguard aquatic environments through continuous surveillance, proactive risk identification, and enforcement of established safety protocols designed to protect swimmers and visitors.
• Execute emergency response procedures, including rescue interventions, First Aid, CPR, and life-support measures, while maintaining composure and operational effectiveness during critical incidents.
• Support incident prevention initiatives by identifying environmental hazards, assessing potential risks, and implementing corrective actions to strengthen overall safety outcomes.
• Promote a culture of safety, accountability, and public awareness by educating facility users on water safety practices and responsible aquatic behavior.

• Delivered structured training programs covering lifesaving methodologies, rescue techniques, emergency response procedures, and aquatic safety standards.
• Facilitated onboarding and professional development of trainee lifeguards, strengthening operational readiness and reinforcing adherence to organizational safety expectations.
• Directed physical conditioning and skills-development activities focused on rescue competency, endurance, and performance preparedness.
• Contributed to evaluation and coaching initiatives that supported continuous capability development and strengthened the effectiveness of lifeguard teams.

• Communicated effectively with trainees to address questions and concerns promptly.
• Monitored pool activities to prevent accidents and provide assistance when needed.

• Supported daily aquatic facility operations through routine monitoring of water chemistry, including chlorine, pH, and temperature controls aligned with health and safety requirements.

• Maintained operational standards across pool environments by overseeing cleanliness, equipment readiness, and facility presentation.

• Coordinated inventory monitoring and replenishment of operational supplies, chemicals, and guest-use resources to support uninterrupted service delivery.

• Delivered responsive customer support while serving as a visible point of contact for guests, contributing to a safe, welcoming, and professionally managed environment.