Shady Dawoud
Concord,CA
Summary
Proven leader and adept problem-solver with extensive experience at Wingstop, where I developed financial models and led team operations to enhance productivity. Skilled in safety compliance and customer service, I excel in creating secure, efficient environments. My approach has consistently resolved customer issues, fostering satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Shift Leader
Wingstop
Concord, CA
05.2023 - Current
- Analyzed company's expenditures and developed financial models.
- Assisted in training new employees on shift operations.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Construction Worker
al fady
Minia Egypt, Cairo
06.2018 - 03.2023
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Mixed concrete, mortar and other materials to prepare building material.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Lifted heavy objects into place with cranes or hoists.
Education
High School Diploma -
Concord High School
Concord, CA12-2024
Skills
- Shift leadership
- Customer service
- Safety compliance
- Problem resolution
- Equipment maintenance
Languages
Arabic
Professional
English
Limited
Timeline
Shift Leader
Wingstop
05.2023 - Current
Construction Worker
al fady
06.2018 - 03.2023
High School Diploma -
Concord High School
Similar Profiles
Yeshua NavarreteYeshua Navarrete
Wing Expert at WingstopWing Expert at Wingstop
Aubrey SchallerAubrey Schaller
Crew Member at WingstopCrew Member at Wingstop
Eric VillegasEric Villegas
Crew Member at WingstopCrew Member at Wingstop
Ki'mora AgeeKi'mora Agee
Cashier at WingstopCashier at Wingstop
Joseph RamirezJoseph Ramirez
Area Team Leader at Chick-fil-AArea Team Leader at Chick-fil-A