Shae Crockarell

- Operating a smoothly running floor by properly deploying baristas to best suit current business needs.

- Monitor cafe and drive-thru flow to ensure a great customer experience.

- Coaching baristas in the moment to model Starbucks values and standards.

- Handling unexpected issues such as; equipment malfunctions, staffing gaps, and customer concerns.

- Counting tills and accurately completing other cash management tasks including safe counts and deposits.

- Placing and receiving orders accurately by motoring inventory levels to protect the customer experience.

- Ensure food, safety, and cleanliness standards are followed daily.

- Communicating important updates to the store manager, other shift supervisors, and baristas to create a cohesive work environment.

- Preparing high quality beverages following beverage standard and customer preference.

- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.

- Taking orders accurately in the cafe and drive-thru while answering questions about beverages, food and promotions.

- Woking collaboratively with partners and supervisors to enure smooth and timely service.

- Assigned tasks to team members and ensured thorough completion.

- Serving guests with friendly and fast service.

- Trained and mentored new staff, enhancing overall performance and experience.

- Handling cash and credit card transaction and operating the register.

- Resolving issues calmly, in the moment.

- Created personalized training programs for diverse skill levels to enhance player performance.

- Collaborated with parents to communicate player development goals and address any concerns effectively.

- Taught fundamental skills to all age levels in terms that made sense for them.

- Supervised youth athletes and established a cohesive learning environment that encouraged teamwork, positivity and growth.