Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shae Griffin

Corona ,CA

Summary

Dynamic Branch Operations Manager at AutoClub of Southern California with a proven track record in operational management and team leadership. Expert in budget compliance and process improvement, driving productivity enhancements. Skilled in vendor management and conflict resolution, fostering a motivated workforce to achieve organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Branch Operations Manager

AutoClub of Southern California
Los Angeles, CA
01.2020 - Current
  • Oversaw daily office operations to ensure efficient workflow and resource allocation.
  • Supervised a team of 10+ employees, handling hiring, onboarding, and performance evaluations.
  • Coordinated corporate travel logistics, including flights and accommodations, while ensuring budget compliance.
  • Maintained audit-ready records for internal and external reviews, ensuring policy compliance.
  • Partnered with senior leadership to implement process improvements that enhanced office productivity.
  • Managed vendor relationships and office inventory to optimize procurement processes.

Assistant Supervisor

AutoClub of Southern California
Los Angeles, CA
05.2018 - 12.2019
  • Coordinated daily administrative operations, including scheduling and file management, to ensure efficient workflows.
  • Supervised and motivated staff, aligning daily activities with business goals and performance targets.
  • Led onboarding and training programs for new employees, promoting understanding of company policies.
  • Identified workflow inefficiencies and proposed improvements that enhanced team productivity.
  • Acted as liaison between departments and management, resolving issues promptly to maintain morale.
  • Supported performance monitoring efforts by providing constructive feedback and coaching to staff.

Education

Some College (No Degree) - Broadcasting Journalism

El Camino College
Torrance, CA

Skills

  • Operational management
  • Team leadership and staff supervision
  • Budget compliance
  • Vendor management
  • Process improvement analyst
  • Employee onboarding
  • Driving team for goal attainment
  • Bookkeeping and financial record keeping
  • Travel planning and logistics coordination
  • Conflict resolution and problem solving
  • scheduling and calendar management

Certification

  • State of California Notary Public

References

References available upon request.

Timeline

Branch Operations Manager

AutoClub of Southern California
01.2020 - Current

Assistant Supervisor

AutoClub of Southern California
05.2018 - 12.2019

Some College (No Degree) - Broadcasting Journalism

El Camino College

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Shae Griffin